Mariah Smith
Santaquin
Summary
Highly motivated individual with a strong desire to leverage knowledge and skills to drive business performance. Demonstrates solid work ethic and ability to adapt quickly to various processes, aligning with company objectives. Resourceful and results-driven, fueled by passion for growth and efficiency to meet company needs and enhance service value. Excellent communication, interpersonal, and organizational skills. Known for reliability and strong work ethic, excels in rapidly adapting to new tasks and environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Teller (20 Hour)
America First Credit Union
09.2024 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Educated customers on use of banking website and mobile apps.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Product Team Lead
Plunder Design
10.2023 - 03.2024
- Demonstrated excellent organizational skills by managing multiple projects simultaneously
- Created product presentations for internal use and meetings
- Tracked shipments of new products
- Managed communications between departments regarding product specifications
- Estimated quantity and cost of merchandise
- Created descriptions for upcoming products for website and app
- Checked quality of images of product and uploaded assets into the company's app
- Updated spreadsheets of upcoming items with corresponding information
- Organized upcoming items in order of release dates for a monthly call for the CEO and affiliates
- Sent out upcoming jewelry to affiliates weekly
- Communicated effectively with internal teams regarding progress updates on projects
- Metrics and reports of quantity sold of personalized items
- Made personalized pendants
- In charge of shipping out orders for the Personalized Department
- Engraved necklace and bracelets on a Laser Engraver
- Helped customer service with personalized product questions and concerns
Personalized Department Junior Team Lead
Plunder Design
08.2021 - 10.2023
- Demonstrated excellent organizational and communication skills while managing multiple projects simultaneously as a Personalized Department Junior Team Lead
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
- Trained new employees how to pull and ship out orders
- Operated manual pallet jack to move products throughout warehouse
- Assisted other department when needed to complete tasks in a timely fashion
- Completed physical inventories and cycle counts following correct procedures
- Quickly and efficiently checked products, wrapped, and packed items to be shipped
Shipping Trainer
Plunder Design
04.2016 - 08.2021
- Demonstrated excellent organizational and communication skills while managing multiple projects simultaneously as a Personalized Department Junior Team Lead
- Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
- Trained new employees how to pull and ship out orders
- Operated manual pallet jack to move products throughout warehouse
- Assisted other department when needed to complete tasks in a timely fashion
- Completed physical inventories and cycle counts following correct procedures
- Quickly and efficiently checked products, wrapped, and packed items to be shipped
Education
High School Diploma -
Payson High School
05.2018
Skills
- Attention to detail
- Computer literacy
- Customer services
- Communications
- High stress capability
- Adaptability
- Problem-solving
- Multitasking
- Organizational skills
- Performance metrics
- Deadline adherence
Certification
- Certified Level 4 Teller, America First Credit Union - 3 months
Level 4 Teller Training
Successfully completed all required training and achieved Level 4 certification within three months, demonstrating exceptional efficiency and commitment to the role of a bank teller.
Timeline
Teller (20 Hour)
America First Credit Union
09.2024 - Current
Product Team Lead
Plunder Design
10.2023 - 03.2024
Personalized Department Junior Team Lead
Plunder Design
08.2021 - 10.2023
Shipping Trainer
Plunder Design
04.2016 - 08.2021
- Certified Level 4 Teller, America First Credit Union - 3 months
High School Diploma -
Payson High School
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