Mariah Springer
Queens,NY
Summary
A highly motivated individual with a desire to take on new challenges and continue building on work ethic skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities to handle challenging work and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Customer Experience Associate/Cashier
Kith NYC
Manhattan, NY
05.2023 - Current
- Maintained regular communication with the management team regarding project responsibilities.
- Provided high-level support to clients as a KITH representative through efficient communication and attentive in-store customer relationship management.
- Display expertise and familiarity with product knowledge, brand history, and company policies.
- Support sales floor replenishment and upkeep of visual standard operations.
- Operated POS system efficiently to process payments from customers quickly and accurately.
Sales Associate/Key Holder
Leap
Manhattan, NY
05.2023 - 09.2024
- Consistently executed opening and closing procedures according to company guidelines.
- Demonstrated strong customer service abilities by efficiently handling cashier responsibilities, effectively organizing merchandise displays, and ensuring prompt shelf replenishment.
- Assisted customers with product selection and resolving complaints.
- Composed end-of-day emails inquiring about sales day and KPI goals.
Sales Associate
Nordstrom
Manhattan, NY
09.2021 - 05.2023
- Maintained up-to-date knowledge of store merchandise and policies.
- Upsold additional items based on customer interests and needs.
- Developed trusting relationships with customers by making personal connections.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
George Washington Carver High School For The Sciences
Springfield Gardens, NY06-2018
Bachelor of Arts - Forensic Psychology - Minor in Biology
John Jay College of Criminal Justice of The City University of New York
New York, NYSkills
- Excellent with oral and written communication
- Great with time management
- Problem-solving skills
- Attention to detail
- Efficient at multitasking
Languages
Spanish
Native/ Bilingual
Timeline
Customer Experience Associate/Cashier
Kith NYC
05.2023 - Current
Sales Associate/Key Holder
Leap
05.2023 - 09.2024
Sales Associate
Nordstrom
09.2021 - 05.2023
High School Diploma -
George Washington Carver High School For The Sciences
Bachelor of Arts - Forensic Psychology - Minor in Biology
John Jay College of Criminal Justice of The City University of New York
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