Mariah Stoker
Coupeville
Summary
Administrative and operations professional with PMP certification and 10+ years of experience in executive support and compliance management. Demonstrated skills in project management, records management, and regulatory compliance, contributing to streamlined documentation and reporting. Recognized for strong organizational abilities and independent judgment in demanding settings.
Overview
7
7
years of professional experience
Work History
Recreation Leader (Program Operations & Admin)
City of Oak Harbor
Oak Harbor
03.2025 - Current
- Managed program operations for registration systems and participant records, ensuring accuracy and compliance for effective reporting.
- Coordinated scheduling and documentation updates to enhance interdepartmental workflows and marketing communications.
- Conducted daily financial reconciliations, overseeing payment processing and resolving discrepancies.
- Acted as a federally certified passport acceptance agent, generating over $25K annually in city revenue.
Assistant Project Manager
Consilio
01.2024 - 10.2024
- Partnered and collaborated with other project management team members and industry experts to ensure project requirements were met.
- Gathered project requirements from client and coordinated deliverables, including data processing, hosting, review, and production, to meet project goals.
- Updated project trackers and responded promptly to client communications to ensure alignment and address concerns.
- Developed and nurtured relationships with clients and their counsel to enhance understanding of needs and improve client satisfaction.
Project Manager
Harris Computer School Solutions
10.2021 - 05.2023
- Led implementation and development of Harris' largest financial/administrative software product, enabling support for large-scale data.
- Defined project schedules, allocated resources, monitored progress, and provided status reporting to clients and project stakeholders, streamlining communication and project tracking.
- Led cross-functional teams to deliver educational software projects on time.
- Coordinated project schedules and resource allocation for multiple initiatives.
- Managed stakeholder communications to ensure alignment and transparency.
Operations Manager
Fidalgo Behavioral Health
06.2019 - 10.2021
- Maintained consistent workflows, contributing to 70% increase in new patient enrollment and demand for services during pandemic.
- Initiated and managed quality control processes, enhancing operational functions and ensuring adherence to best practices.
- Modified 80% of clinic transcripts, including intake and policy protocol forms, to streamline documentation and compliance.
Education
PMP -
Project Management Institute
09.2021
Project Management -
ENSIGN BUSINESS COLLEGE
01.2021
BA - History
BYU-HAWAII
01.2005
AA Degree -
SKAGIT VALLEY COLLEGE
01.2004
MBA -
Western Governors University
Skills
- Administrative support
- Project management software
- Reporting and documentation
- Records management
- Regulatory compliance
- Policy implementation
- Data systems coordination
- Microsoft Office suite
- Spanish proficiency
- Effective communication
- PMP certification
Volunteer Experience
- Director/Event Planner, Annual Summer Youth Camp, 2016-2017
- Program Manager, Annual Youth Evening of Excellence Event, 2015-2016
- Project Manager, Humanitarian service projects for local and international aid
- Event Planner, Annual Community Holiday Banquet (500+)
Timeline
Recreation Leader (Program Operations & Admin)
City of Oak Harbor
03.2025 - Current
Assistant Project Manager
Consilio
01.2024 - 10.2024
Project Manager
Harris Computer School Solutions
10.2021 - 05.2023
Operations Manager
Fidalgo Behavioral Health
06.2019 - 10.2021
PMP -
Project Management Institute
Project Management -
ENSIGN BUSINESS COLLEGE
BA - History
BYU-HAWAII
AA Degree -
SKAGIT VALLEY COLLEGE
MBA -
Western Governors University