Mariah Swenson
TOOELE,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Math Intervention Aide
Northlake Elementary Tooele County School District
08.2016 - Current
- Incorporated multiple types of math strategies in small group settings.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Graded and evaluated student assignments, papers, and course work.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Front Desk Agent
Comfort Inn & Suites
07.2016 - 09.2016
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Answered customer telephone calls promptly and appropriately handled needs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
Housekeeping Room Attendant
Comfort Inn & Suites
07.2016 - 07.2016
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Changed bed linens and collected soiled linens for cleaning.
Education
No Degree - Medical Coding And Billing
Kaplan University
Davenport, IASkills
- Patient
- Organizational expertise
- Time Management
- Dedicated Team Player
- Resourceful
- Positive Attitude
- Customer Service
- Strong Problem Solver
- Valid Driver's License
- Reliability and punctuality
- Data entry proficiency
Affiliations
- Tooele High School Band Booster Association
Timeline
Math Intervention Aide
Northlake Elementary Tooele County School District
08.2016 - Current
Front Desk Agent
Comfort Inn & Suites
07.2016 - 09.2016
Housekeeping Room Attendant
Comfort Inn & Suites
07.2016 - 07.2016
No Degree - Medical Coding And Billing
Kaplan University
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