Mariah Taylor
Brighton,CO
Summary
Professional and personal goals in enhancing customer experiences and satisfaction, my roles at Rails End Beer Company and Sephora showcase my strong communication skills and hygiene practices. Specializing in makeup application and client consultations, I've consistently elevated service quality, fostering client loyalty and driving repeat business. My engaging personality and problem-solving abilities have been pivotal in achieving wonderful client satisfaction.
Overview
8
8
years of professional experience
Work History
Beertender Lead
Rails End Beer Company
2023.10 - Current
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Enhanced customer satisfaction by efficiently serving beer and offering pairing suggestions.
- Assisted in the setup of private events, accommodating specific client requests.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Collaborated with fellow staff members to optimize workflow and service quality.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Freelance Wedding Makeup Artist
Self-employeed
2019.01 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Scheduled onsite and offsite makeup appointments for clientele.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Applied makeup in accordance with clothing style.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Makeup Consultant
Sephora
2016.07 - 2017.05
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Maintained cleanliness of workstations and adhered to hygiene protocols during makeup applications to create a safe environment for clients.
- Collaborated with team members to improve store performance, maintaining a professional and welcoming atmosphere for customers.
- Increased sales through effective upselling of makeup products and services.
- Stayed up-to-date with current beauty trends and new product launches, offering knowledgeable advice to clients.
- Performed makeup applications for various events, resulting in satisfied clients and repeat business.
Education
Esthetician License - Esthetics
Lash + Company- Thornton
Thornton, CO09.2024
Bachelor of Science - Natural Resources And Tourism
Colorado State University
Fort Collins, CO05.2018
Skills
- Customer Service
- Hygiene and Sanitation
- Engaging personality
- Strong Communication Skills
- Makeup Application
- Client Consultations
- Problem-solving abilities
- Critical Thinking
Timeline
Beertender Lead
Rails End Beer Company
2023.10 - Current
Freelance Wedding Makeup Artist
Self-employeed
2019.01 - Current
Makeup Consultant
Sephora
2016.07 - 2017.05
Esthetician License - Esthetics
Lash + Company- Thornton
Bachelor of Science - Natural Resources And Tourism
Colorado State University
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