Melody Thu
San Diego,CA
Summary
Polite and professional food and beverage handler with 10 years of experience working in the high-paced restaurant/brewery environment. Committed to upholding high customer service standards and safety practices.
Overview
11
11
years of professional experience
Work History
Beertender Lead
Mike Hess Brewing
06.2022 - Current
- Delivered exceptional customer service, fostering a welcoming atmosphere for patrons.
- Educated customers on beer styles and offerings, enhancing overall guest experience.
- Managed inventory, tracking supplies to prevent shortages and streamline operations.
- Trained and mentored new staff on service techniques and product knowledge.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
Beertender
Little Miss Brewing
San Diego, CA
01.2022 - Current
- Operating as sole bartender daily or nightly, keeping establishment clean and running
- Greets and serves each guest who enters our doors while providing recommended knowledge of beer styles and tasting
- High sanitation standards when preparing and handling food
- Taps and cleans kegs line for new beers as well as taking daily inventory of every product needed in tasting room
- Responsible for accurate cash drawer management
Beertender
GreenFlash Brewing
San Diego, CA
06.2021 - Current
- Performed opening and closing duties to operate and maintain bar.
- Balanced between barback and bartender in 4,000 square foot tasting room and beer garden.
- Collaborated with management for special events and product promotions.
- High sanitation standards to meet Covid-19 safety requirements.
Hostess/Food Runner/Retail Store Front
Ballast Point Brewing
San Diego, CA
11.2014 - 10.2020
- Controlled retail shop while maintaining stock of fresh beer to-go, rotating inventory of kegs for purchase and growler fills.
- Assisted in pouring pints and closing guest checks for main bar.
- Directed restaurant reservations and hourly flow, keeping with scheduling demands and kitchen output of 600 seat restaurant.
Education
Associate - Nutrition Sciences
San Diego Mesa College
San Diego, CASkills
- Certified Beer Server
- Thrives in high volume surroundings
- Proficient multi POS knowledge
- Food and beverage safety assurance
Timeline
Beertender Lead
Mike Hess Brewing
06.2022 - Current
Beertender
Little Miss Brewing
01.2022 - Current
Beertender
GreenFlash Brewing
06.2021 - Current
Hostess/Food Runner/Retail Store Front
Ballast Point Brewing
11.2014 - 10.2020
Associate - Nutrition Sciences
San Diego Mesa College