Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Tharp

Mooresville,IN

Summary

Dynamic professional with extensive experience in inventory management and customer service at RR Donnelly. Proven track record in enhancing inventory accuracy through effective auditing and cycle counting. Recognized for exceptional attention to detail and strong problem-solving skills, consistently delivering high-quality results and fostering positive client relationships.

Overview

14
14
years of professional experience

Work History

House Cleaner

LIKE A DIAMOND LLC
07.2023 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.

Inventory Supervisor

RR Donnely
03.2021 - 07.2023
  • Supervised 57 inventory control personnel to support correct goods management and achievement of performance goals.
  • Monitored customer return shipments and communicated damages to manufacturer.
  • Oversaw purchase orders and data entry regarding shipped and received shipments.
  • Led and supervised inventory team, conducting training and setting appropriate schedules.
  • Monitored completeness, accuracy and compliance during inventory transactions.
  • Implemented cycle counting program, improving inventory record accuracy and reducing need for extensive annual counts.
  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory management practices.
  • Developed standard operating procedures for the inventory department, resulting in more consistent processes and outcomes.

Warehouse Worker

UPS
07.2018 - 03.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Production Line Leader

QPSI International
02.2012 - 07.2018
  • Followed good manufacturing processes (GMPs).
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
  • Prioritized employee safety to reduce incidents.
  • Set up machining, performed required maintenance and made adjustments to machines.
  • Conducted regular inventory audits to maintain optimal stock levels necessary for uninterrupted production schedules.
  • Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.

Education

Monrovia High School
Monrovia, IN
12-2014

Skills

  • Cleaning and sanitization
  • Customer service
  • Housekeeping
  • Warehouse management
  • Inventory accuracy
  • Inventory auditing
  • Cycle counting
  • Heavy lifting
  • Loading and unloading
  • Warehouse safety
  • Order picking
  • Problem-solving
  • Attention to detail
  • Warehouse operations
  • Material handling
  • Pallet jack handling
  • Shipping and receiving
  • Material loading and unloading
  • Order fulfillment
  • Data entry
  • Safety protocols
  • Assembly and production
  • Multitasking and organization
  • Verbal and written communication
  • Labeling and sorting

Timeline

House Cleaner

LIKE A DIAMOND LLC
07.2023 - Current

Inventory Supervisor

RR Donnely
03.2021 - 07.2023

Warehouse Worker

UPS
07.2018 - 03.2021

Production Line Leader

QPSI International
02.2012 - 07.2018

Monrovia High School

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