Mariah Tucker
Morgan County Commission
Berkeley Springs,WV
1
Language
14
years of professional experience
Detail-oriented Document Management Specialist with expertise in enhancing workflow efficiency and ensuring compliance in clerical operations. Delivered exceptional customer service and effective file management, successfully handling multiple projects with high accuracy. Committed to fostering organizational success through strong teamwork and resourcefulness.
Work History
Deputy Clerk
3 Years 9 Months- Assisted in preparation and maintenance of official documents, enhancing accuracy and compliance with regulations.
- Assisted in the preparation and maintenance of official documents, enhancing accuracy and compliance with regulations.
- Organized and maintained files, improving document retrieval processes for staff members.
- Processed public records requests, facilitating transparency and accessibility for community members.
- Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
- Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
- Completed complex court forms accurately, minimizing errors and potential delays in processing.
- Managed financial transactions, including fee collections, disbursements, and record-keeping, with accuracy and integrity.
Housekeeping Supervisor
2 Years 4 Months- Trained and mentored housekeeping staff on best practices and safety protocols.
- Supervised daily cleaning operations to ensure compliance with quality standards.
- Coordinated scheduling and task assignments to optimize workflow efficiency.
- Conducted inspections of facilities to maintain cleanliness and address maintenance issues.
- Implemented inventory management for cleaning supplies, reducing waste and costs.
- Evaluated employee performance, providing constructive feedback for continuous improvement.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Audit Clerk
1 Year 5 Months- Reviewed financial records for accuracy and compliance with auditing standards.
- Assisted in preparing audit reports through data analysis and documentation review.
- Implemented process improvements to enhance efficiency in audit workflows.
- Processed and reconciled invoices to ensure timely payments.
Package Handler
1 Year 2 Months- Sorted and organized packages for timely delivery based on destination routes.
- Operated material handling equipment to efficiently load and unload packages.
- Ensured compliance with safety protocols while performing daily tasks.
- Assisted in training new team members on operational procedures and best practices.
Warehouse Associate
2 Years 3 Months- Operated forklifts and pallet jacks to efficiently transport goods within a warehouse environment.
- Conducted inventory checks, ensuring accurate stock levels and reducing discrepancies.
- Collaborated with team members to optimize workflow and enhance productivity across shifts.
- Implemented safety protocols, contributing to a safer work environment for all associates.
- Assisted in unloading shipments, verifying contents against packing lists for accuracy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Cashier/Cook
1 Year 4 Months- Processed customer transactions efficiently, ensuring accurate cash handling and prompt service.
- Prepared food items according to company recipes, maintaining high quality and safety standards.
- Assisted in training new staff on cash register operations and food preparation techniques.
- Managed inventory levels, restocking supplies to prevent shortages during peak hours.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
Cashier/Customer Service Representative
3 Years 7 Months- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained an accurate cash drawer, ensuring compliance with financial protocols.
- Trained new cashiers on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma
Skills
Document management
Document preparation
Filing systems
File maintenance
Basic accounting
Cash management
Proofreading
Record management
Correspondence writing
Prioritization
Telephone etiquette
Languages
English
Full Professional
Timeline
Deputy Clerk
Morgan County Commission
01.2023 - CurrentRead More
Housekeeping Supervisor
Interstate Building Maintenance
09.2020 - 01.2023Read More
Audit Clerk
Direct Mail Processors
04.2019 - 09.2020Read More
Package Handler
FedEx
01.2019 - 03.2020Read More
Warehouse Associate
Macys Logistics
09.2017 - 12.2019Read More
Cashier/Cook
AC&T
09.2017 - 01.2019Read More
Cashier/Customer Service Representative
Whitetail Ski Resort
11.2012 - 06.2016Read More
Berkeley Spring High School
High School Diploma
Read More