Mariah Valencia
Sarasota,FL
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Owner/Operator Cleaning Company
Self Employed
Sarasota, Florida
08.2020 - Current
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Identified potential risks associated with operations in order to minimize liabilities.
- Established pricing models that balanced competitiveness with profitability goals.
Server
Cracker Barrell
Bradenton, FL
01.2009 - 05.2020
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Skin Care Specialist
Massage Heights
Sarasota, FL
01.2013 - 12.2015
- Demonstrated proficiency in providing skin care treatments, such as facials, chemical peels and microdermabrasion.
- Educated clients on proper skin care techniques and product selection.
- Maintained detailed records of all client treatments and products purchased.
- Provided advice and guidance on lifestyle changes to improve overall skin health.
- Conducted thorough consultations with clients to determine their needs and preferences.
- Applied appropriate masks, serums, creams, toners, exfoliants and moisturizers to achieve desired results.
- Tracked customer feedback regarding services provided and relayed this information back to management team.
Education
Skin Care Specialist -
Fashion Focus Hair Academy
Sarasota, FL12-2011
Skills
- Relationship Building
- Property Maintenance
- Customer Service
- Organized Mindset
- Creative Problem-Solving
- Resident assistance
- Goal-Oriented
Languages
English
Professional
References
References available upon request.
Timeline
Owner/Operator Cleaning Company
Self Employed
08.2020 - Current
Skin Care Specialist
Massage Heights
01.2013 - 12.2015
Server
Cracker Barrell
01.2009 - 05.2020
Skin Care Specialist -
Fashion Focus Hair Academy
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