Mariah Verhagen
Green Bay
Summary
I became a teen mom at 15 and successfully graduated high school while raising my son and working part-time as well. Throughout my adult life I have been advocating for myself and my son. Adversity is not a stranger to me but I embrace my struggles because they made me who I am. I am a quick leaner and thrive in a fast-paced environment. I possess an administrative skillset, as I have been with Gannett as a Public Notice Advisor for the past three years. I can easily adapt to diverse and challenging situations. I aspire to develop my professional background and grow in a new organization. As well as being eager to develop my skillset, I have a passion for learning. The optical lab would allow me to continuously learn and utilize my strong work ethic.
I am excited to further my skills and experience in the optical lab!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housekeeper
Aimbridge Hospitality
08.2024 - Current
- Replenished rooms with necessary amenities such as bathroom supplies and coffee products.
- Thoroughly sanitized guest rooms following established standards.
- Addressed guests' concerns effectively.
- Ensured hygiene standards in public facilities including bathrooms, lobby, fitness room, and pool.
- Supported laundry processes on-demand.
Public Notice Advisor
Gannett
05.2022 - Current
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Spearheaded special projects ensuring accurate customer documentation for billing payments.
- Handled vital correspondence and paperwork for past and ongoing matters.
Housekeeping Supervisor
Hilton Garden Inn Hotel
05.2021 - 04.2022
- Evaluated housekeepers' rooms for compliance with quality standards.
- Ensured rooms were replenished with toiletries, refreshments, and clean laundry for guest comfort.
- Ensured complete disinfection of guest rooms and surfaces.
- Managed guest feedback comprehensively.
- Ensured cleanliness and orderly condition of lobby, fitness room, pool and public restrooms.
- Provided occasional support for laundry tasks.
- Developed organized boards reflecting housekeeping tasks.
Education
High School Diploma - High School
East High School
Green Bay, WI10.2020
Skills
- Precise Attention to Detail
- Commercial Cleaning
- Empathy
- Critical thinking
- Direct Communication
- Time Management
- Organization
- Problem-solving
- Data interpretation
- Active listening
- Training and mentoring
Certification
- Wisconsin Notary
Timeline
Housekeeper
Aimbridge Hospitality
08.2024 - Current
Public Notice Advisor
Gannett
05.2022 - Current
Housekeeping Supervisor
Hilton Garden Inn Hotel
05.2021 - 04.2022
High School Diploma - High School
East High School
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