Mariah Weise
Baxter,MN
Summary
Highly driven Assistant Restaurant Manager experienced in serving, bartending, and leading team operations to provide successful hospitality to ensure maximum customer satisfaction. Seeking to join an elevated and committed team who values surpassing all levels of the service industry standards.
Overview
5
5
years of professional experience
Work History
Assistant Restaurant Manager
Boulder Tap House
01.2021 - Current
- Trained and managed staff to ensure food, beer, and drink knowledge was well implemented across waitstaff and bartenders to maintain the highest standards of guest experience.
- Attended weekly meetings producing labor and sales goals, pairing food and drink features, and dispersing daily administrative tasks.
- Monitored daily cash transactions and analyzed sales figures to ensure accuracy in financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
Server & Bartender
Boulder Tap House
04.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables, bar patrons, and fulfilling drink tickets simultaneously.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Crosslake Community High School
06.2018
Skills
- Operational Efficiency
- Customer Satisfaction
- Staff Training and Development
- Shift Management
- Employee Retention
- Problem-Solving
- Inventory Management
- POS system knowledge
Timeline
Assistant Restaurant Manager
Boulder Tap House
01.2021 - Current
Server & Bartender
Boulder Tap House
04.2019 - Current
High School Diploma -
Crosslake Community High School