Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mariah West

Scrum Master / Medical Professional
Jacksonville,FL

Summary

CAREER OBJECTIVE Compassionate, diligent, candidate, seeking a position in a scrum master role and data analytics . In every endeavor, applying a culmination of educational, professional, interpersonal and intrapersonal skills in order to anticipate the needs of peers and clients. Possessing the ability to multitask, be cross functional, be a servant leader, being a team lead/manager while still being a team player, paying attention to details, engaging individually or collaboratively are proven assets that are levied , while working in a fast-paced work environment. Having a passion for empowering others with like minded goals promoting workforce planning while maintaining a steady work ethic and positive attitude to reflect the desire to provide quality experiences and a positive work environment. Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Scrum master position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
11
11
years of post-secondary education
5
5
Certifications

Work History

Scrum Master

One Post Place
Jacksonville, FL
11.2021 - Current
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
  • Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
  • Worked effectively with multiple Scrum teams both internally and off-shore.
  • Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint increasing production bye 65%.
  • Researched current trends to stay knowledgeable in Scrum methods.
  • Managed work and project responsibilities by assigning tasks to internal individuals and external teams.
  • Worked to provide continuous improvement for product development lifecycle.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.

Medical Assistant

ASCENSIONST. V INCENT ’ S NEUROSURGERYCLINIC, FLMEDICALASSIS TA N T
JACKSONVILLE, FL
07.2022 - 12.2022
  • Ensuring projects are completed on time and on budget
  • Enforcing technical best practices
  • Uploading 100 discs daily of various imaging
  • Collecting data for upcoming appointments
  • Order Imaging for pre or post op appointments
  • Prepare rooms for small in office procedures and room patients
  • Obtain patient history and take vitals
  • Assist physicians, physicians assistants and nurse practitioners
  • Accurately documenting results in EMR
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained pre- and post-treatment vital signs and weight.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Documented vital signs and health history for patients in clinic and hospital environments.

MEDICAL ASSISTANT

DIGESTIVEDISEASECLINIC
TALLAHASSEE, FL
11.2021 - 06.2021
  • Collect patient data for upcoming appointments
  • Call to remind patients of upcoming appointments
  • Scheduled over 60 for endoscopies and colonoscopies daily
  • Ordered lab work and procedures
  • Prepare rooms and room patients
  • Obtain patient history and take vital signs
  • Assist physicians, nurse practitioners, and other medical assistants
  • Document results accurately in EMR.
  • Established rapport with patients as well as coworkers and providers

DRIVER

ROMAN'S DESTINATION TRANSPORTATION
JACKSONVILLE, FL
05.2020 - 08.2020
  • Maintain knowledge of first-aid procedures
  • Transport senior citizens and disabled individuals to their appointments, to grocery stores etc
  • Assist senior citizens and/or disabled individuals while away from home with task.
  • Performed over 60 trips dropping off and picking up patients
  • Established harmonious routine between patients, care givers, and facilities of choice to ensure successful and positive experiences for all parties

CAMP COUNSELOR

ADAPTIVE ACTIVITIES
Tallahassee, FL
04.2019 - 05.2019
  • Assist in preparing and setting up activities
  • Monitored over 10 group participants
  • Modified activities which increased procedural safeguards by 45%
  • Assist participants with activities
  • Assist with cleaning up and putting away equipment and supplies.
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health
  • Led groups of children safely through variety of camp activities
  • Implemented recreational activities to promote campers' physical health and encourage teamwork skills development
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers
  • Worked with children of varying age, interest, skill and developmental levels
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor
  • Factored-in abilities, needs and interests of participants in development of events and programs

CALL CENTER REPRESENTATIVE

ONE LOAN PLACE
TALLAHASSEE, FL
05.2018 - 07.2018
  • Explain products or services and prices, and answer questions from customers
  • Obtain customer information
  • Managed max 200 telephone calls daily from potential customers who have been solicited through advertisements
  • Maintain records of contacts, accounts, and orders
  • Established appointments.
  • Engaged in learning and development opportunities to promote continued performance improvement
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards
  • Attended telephone skills and program information training sessions to boost aptitude
  • Resolved concerns with products or services to help with retention and drive sales
  • Performed various clerical duties by filing and faxing documents and creating customer databases

Education

Bachelor of Science (B.S - Health Science/Rehabilitation Services, Management

Florida Agricultural And Mechanical University
Tallahassee, FL
08.2015 - 04.2021

Bachelor of Science - Vocational Rehabilitation Counseling

Florida Agricultural And Mechanical University
Tallahassee, FL
08.2015 - 04.2021

Skills

ADDITIONAL SKILLS

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Certification

CERTIFIC AT I ONS

Timeline

Medical Assistant

ASCENSIONST. V INCENT ’ S NEUROSURGERYCLINIC, FLMEDICALASSIS TA N T
07.2022 - 12.2022

Scrum Master

One Post Place
11.2021 - Current

MEDICAL ASSISTANT

DIGESTIVEDISEASECLINIC
11.2021 - 06.2021

DRIVER

ROMAN'S DESTINATION TRANSPORTATION
05.2020 - 08.2020

CAMP COUNSELOR

ADAPTIVE ACTIVITIES
04.2019 - 05.2019

CALL CENTER REPRESENTATIVE

ONE LOAN PLACE
05.2018 - 07.2018

Bachelor of Science (B.S - Health Science/Rehabilitation Services, Management

Florida Agricultural And Mechanical University
08.2015 - 04.2021

Bachelor of Science - Vocational Rehabilitation Counseling

Florida Agricultural And Mechanical University
08.2015 - 04.2021
Mariah West Scrum Master / Medical Professional