Reliable and upbeat, creating a warm, welcoming atmosphere. Promotes customer loyalty, satisfaction, and purchases with consultations and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and ordering. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate with strong organizational skills eager to secure a Manager position. Ready to support the team to achieve company goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Creative Wigs And Hair Replacement
01.2020 - Current
Provided personalized shopping experiences for new clients by actively listening to their needs and desires to recommend optimal products. highlighting the benefits of our product offerings.
Established rapport with repeat clients by greeting them by name, remembering their preferences, and offering tailored suggestions.
Trained new staff members on product information, sales techniques, and POS systems with the cash register, and answered questions with personal experiences.
Spent time to familiarize myself with the different vendors. I gained a deep and thorough knowledge of products. Educated clients about accessories, products, and proper merchandise care.
Delivered timely responses to customers in-store and by telephone, going above and beyond to serve needs.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support, resulting in enhanced productivity in a positive work environment.
Sales Revenue for last quarter was $23,907.
Personal Assistant
Lakeridge Senior Living
06.2017 - 04.2018
Contributed to a positive home atmosphere by engaging clients in conversation. Built strong relationships with clients to deliver exceptional personal care emotional support and compassionate companionship.
Promoted independence with structured routines and clear communication to support clients in their daily lives. Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming. Ensured timely medication administration.
Adhered to plan of care, and provided proper documentation, liaisoned with medical, and family. Resident outcomes were improved because I was an educated, professional, and caring member of their support team. Followed all company regulations regarding client confidentiality information and HIPPA regulations.
Education
Associate of Applied Science - Business Management
Ensign College
Salt Lake City, UT
12.2024
High School Diploma -
Mountain View High School
Orem, UT
05.2016
Skills
Teamwork and Collaboration
Performance Management
Excellent communication
Complex Problem-Solving
Exceptional Customer Service
Engaging With Diverse Customers
Product Sales and Upselling
Order Processing/ POS System
Cash Register Operation
Time Management
Reliable, Honest and Dependable
Timeline
Sales Associate
Creative Wigs And Hair Replacement
01.2020 - Current
Personal Assistant
Lakeridge Senior Living
06.2017 - 04.2018
Associate of Applied Science - Business Management
Ensign College
High School Diploma -
Mountain View High School
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