Mariah Williams
Birmingham,AL
Summary
Dynamic and results-oriented professional with a diverse background in roles ranging from a ROAR Intern at Jackson State University to a Customer Service Advocate at Target. Excelled in enhancing student and customer experiences, demonstrating strong skills in conflict resolution and computer proficiency. Proven track record in fostering academic development and streamlining processes for efficiency.
Overview
7
7
years of professional experience
Work History
ROAR Intern
Jackson State University Student Affairs
Jackson, MS
02.2024 - Current
- Hands-on leadership experience by collaborating with Academic Affairs, Student Affairs, and Enrollment Management offices to create engaging and informative experiences for new Tigers.
STEM Enrichment Institute Intern
Lawson State Community College
06.2023 - 07.2023
- Enhanced student productivity by assisting with project coordination and providing ongoing support.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
Customer Service Advocate
Target
Fultondale, AL
06.2020 - 05.2022
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Conducted regular training sessions for new hires to ensure consistent service delivery across the team.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a clean and visually appealing display area for an inviting shopping experience.
Physical Therapy Intern
Fyzical Therapy And Balance Center
Birmingham, AL
06.2021 - 07.2021
- Supported supervising therapists in evaluating patient needs.
- Implemented therapeutic modalities such as ultrasound, electrical stimulation, and heat/cold therapies to alleviate pain and promote healing.
- Provided hands-on assistance during manual therapy sessions, effectively supporting patients'' needs while ensuring their safety.
Human Resources Intern
Jefferson County Commission
Birmingham, AL
06.2019 - 07.2019
- Developed strong written and verbal communication skills.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Girls Inc. Intern
Girls Inc. Of Central Alabama
Birmingham, AL
06.2018 - 07.2018
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Promoted camper growth through individualized attention, mentorship, and skill-building opportunities.
- Worked with children of varying age, interest, skill, and developmental levels.
Education
Bachelor of Science - Biomedical Engineering
Jackson State University
Jackson, MS05.2026
High School Diploma -
Minor High School
Adamsville, AL12.2021
Skills
- Guest Services
- Social and academic development
- Professional Correspondence
- Customer Engagement
- Staff Training
- Computer skills
- Social media
- Conflict resolution
- Learning Strategies
- Child and Adolescent Mentoring
- Presentations
Accomplishments
JSU Aristocrat June 2022- Current
Girls Coalition September 2023- Current
JSU Society of Women Engineers September 2023- Current
National Society of Leadership and Success January 2023- Current
National Society of Black Engineers November 2023 - Current
Student Government Association Intern November 2023 - Current
Alpha Kappa Alpha Sorority Incorporated Omicron Omega chapter Scholarship recipient Fall 2022
Education
Adamsville, AL,Jackson, MS
Contact
Birmingham, AL 35214
Affiliations
- JSU Aristocrat, June 2022 - Current
- Girls Coalition, September 2023 - Current
- JSU Society of Women Engineers, September 2023 – Current
- National Society of Leadership and Success, January 2023 – Current
- National Society of Black Engineers, November 2023 - Current
- Student Government Association Intern, November 2023 - May 2024
- R.O.A.R. Intern, February 2024 - Current
Timeline
ROAR Intern
Jackson State University Student Affairs
02.2024 - Current
STEM Enrichment Institute Intern
Lawson State Community College
06.2023 - 07.2023
Physical Therapy Intern
Fyzical Therapy And Balance Center
06.2021 - 07.2021
Customer Service Advocate
Target
06.2020 - 05.2022
Human Resources Intern
Jefferson County Commission
06.2019 - 07.2019
Girls Inc. Intern
Girls Inc. Of Central Alabama
06.2018 - 07.2018
Bachelor of Science - Biomedical Engineering
Jackson State University
High School Diploma -
Minor High School
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