Mariah Winder
Rawlins,WY
Summary
I have over 8 years of customer service experience, I have cashiered, stocked shelves, management, etc. I done county dispatcher which developed my communication and multitasking skills. I have 5 years of health care experience being a Cna.
I am a Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
From being a Cna for half a decade I am a compassionate Certified Nursing Assistant with experience in diverse healthcare settings including long-term care, assisted living, and rehabilitation facilities. Possess strong clinical skills such as vital sign monitoring, patient hygiene assistance, and medication administration. Noted for ability to foster relationships with patients and their families while maintaining professional boundaries. Previous roles demonstrate positive impact on patient satisfaction and quality of care.
What I learned from dispatching is the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Analytical and organized professional with background dispatching services. Keeps crews on-time by planning optimal routes and schedules. Excels at monitoring operations and proactively correcting problems.
Highly skilled dispatcher with background in managing complex logistics and coordinating transportation services. Possess strong communication, problem-solving, and organizational skills essential for high-pressure environments. Demonstrated ability to improve dispatch efficiency and accuracy, significantly enhancing operational flow. Committed to maintaining clear and effective communication between drivers, customers, and management to ensure timely and precise delivery schedules.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA
Rawlins Rehabilitation And Wellness Center
Rawlins
09.2024 - 04.2026
- Assisted residents with daily living activities and personal care.
- Monitored vital signs and reported changes to nursing staff.
- Maintained a clean and safe environment for residents.
- Documented patient information accurately in electronic health records.
- Communicated effectively with residents and families regarding care plans.
- Supported rehabilitation exercises under the direction of healthcare professionals.
- Collaborated with team members to enhance resident comfort and well-being.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Sales Associate
Walmart
Rawlins, USA
05.2017 - 09.2024
- Done multiple departments while I was at Walmart, which is cashier, management, stocking associate, I have helped out in every department In Walmart.
- Assisted customers in locating products and answering inquiries.
- Maintained organized sales floor and stocked merchandise effectively.
- Operated cash register and processed customer transactions accurately.
- Collaborated with team members to enhance customer shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
Dispatcher
Carbon County Sheriffs Office
Rawlins, USA
09.2023 - 05.2024
- Take calls and get emergency responders to places of need.
- Managed incoming emergency calls and dispatched units swiftly.
- Coordinated communication between officers and emergency services efficiently.
- Operated radio systems to relay critical information to field personnel.
- Maintained accurate logs of all dispatch activities and incidents reported.
- Monitored communication channels for updates and alerts continuously.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Collaborated with law enforcement to ensure effective resource allocation.
- Implemented standard operating procedures for enhanced response times.
CNA - Certified Nursing Assistant
Rawlins Rehabilitation and Wellness
Rawlins, USA
11.2020 - 03.2022
- Take care of residents daily living activities with bathing,eating, dressings, changing, etc
- Help the nurse with vitals and other needs they need help with.
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in patient rooms and common areas.
- Supported rehabilitation exercises under the supervision of physical therapists.
- Documented patient progress and communicated effectively with healthcare team members.
- Provided emotional support and companionship to enhance patient well-being.
- Ensured compliance with safety protocols and infection control procedures consistently.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Educated patients on self-care techniques that would help them maintain their independence.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Distributed drinking water and nourishment to residents.
Education
High school diploma or GED -
Rawlins High School
Rawlins, WYSkills
- English
- Tobacco sale
- Customer service
- Sales
- Bathing assistance
- Communication skills
- Management
- Cash handling
- Computer skills
- Vital sign monitoring
- Patient care assistance
- Crisis communication
- Time management
- Problem solving
- Effective communication
- Emotional intelligence
- Attention to detail
- Safety compliance
- Toileting assistance
- Active listening
- Multitasking and organization
- Infection control practices
- Clinical documentation
- Patient hygiene assistance
- HIPAA compliance
- Lifting and transferring
- Complex Problem-solving
- Compassion and empathy
- Flexibility and adaptability
- Critical thinking
- Patient care
- Dressing assistance
- Geriatric care
- Blood glucose testing
- Bedside manner
- Observing responses
- Patient-focused care
- Range of motion exercises
- Valid [state] driver's license
- Customer assistance
- Retail sales
- Teamwork and collaboration
- Shelf stocking
- Teamwork
- Money handling
- Stress management
- Dispatch first responders
Certification
- Driver's License, 12/01/21, 12/01/27
- CNA, 10/01/20, 12/01/26
Personal Information
Willing To Relocate: Anywhere
References
References available upon request.
Timeline
CNA
Rawlins Rehabilitation And Wellness Center
09.2024 - 04.2026
Dispatcher
Carbon County Sheriffs Office
09.2023 - 05.2024
CNA - Certified Nursing Assistant
Rawlins Rehabilitation and Wellness
11.2020 - 03.2022
Sales Associate
Walmart
05.2017 - 09.2024
High school diploma or GED -
Rawlins High School