Mariah Zamora
Socorro
Summary
Excelled in enhancing customer satisfaction through exceptional service and problem-solving skills. Proficient in cash handling and POS systems, with a proven track record of fostering teamwork .
Overview
2026
2026
years of professional experience
Work History
Retail Sales Associate
Dollar General Distribution Center
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Server
Jackson Ranch Steakhouse
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Server
Socorro Springs Brewing
03.2021 - 06.2024
Education
Diploma -
Socorro High
1200 Michigan Ave05.2021
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Retail sales
- Store opening and closing
- Flexible schedule
- Stocking and receiving
- Upselling and cross selling
- Positive and professional
- Friendly and helpful
Timeline
Server
Jackson Ranch Steakhouse
10.2024 - Current
Server
Socorro Springs Brewing
03.2021 - 06.2024
Retail Sales Associate
Dollar General Distribution Center
Diploma -
Socorro High
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