Mariah Carey Duran
Honolulu,HI
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Home Depot
09.2024 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Nursing Assistant
B HomeCare
04.2024 - 09.2024
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Provided emotional support to family members during difficult times.
- Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted patients with their activities of daily living, including eating, grooming, toileting, ambulation, and hygiene.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Completed daily room cleaning and organizing to provide patients with clean environment.
Customer Service Lead
Jamba Juice
04.2023 - 06.2024
- Developed and implemented customer service policies and procedures to improve quality of customer experience.
- Directed customer service staff activities, including training, coaching and performance management.
- Handled customer inquiries and complaints in a professional manner.
- Regularly checked expiration dates on products to ensure freshness.
- Followed established health codes while performing duties.
- Created inventory checklists and stocked housekeeping carts.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
Education
Some College (No Degree) - Pharmacy Technician Program
Kapiolani Community College/University of HI Community Colleges
Honolulu, HIHigh School Diploma -
Governor Wallace Rider Farrington High School
Honolulu, HI05-2023
Skills
- Mobility Assistance
- Medication Administration
- Patient Relations
- Supply Restocking
- Light Housekeeping
- Medical terminology knowledge
- Patient Care
- Records Management
- Community activities
- Vital signs monitoring
- Computer literate
- HIPAA
- Staff Training
- Organization and Time Management
- Problem Identification
- Customer Service
Accomplishments
- Graduated with an accumulative 3.5 GPA with Honors
- 150 community service hours
Languages
Tagalog
Limited
Ilocano
Professional
Certification
- CPR Certification
Timeline
Cashier
Home Depot
09.2024 - 06.2025
Nursing Assistant
B HomeCare
04.2024 - 09.2024
Customer Service Lead
Jamba Juice
04.2023 - 06.2024
Some College (No Degree) - Pharmacy Technician Program
Kapiolani Community College/University of HI Community Colleges
High School Diploma -
Governor Wallace Rider Farrington High School