Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Maria Isabel Garcia

Miami Lakes,FL

Summary

Hardworking insurance agent manager committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics. Skilled Insurance Manager with deep understanding of insurance policies, risk management, and client relationship building. Strong leadership capabilities coupled with strategic planning skills have led to effective team management and successful policy implementation in previous roles. Demonstrated ability to improve operations efficiency and boost customer satisfaction levels.

Overview

10
10
years of professional experience

Work History

2-20 Licensed Sales Manager

Palm Beach Insurance Advisory
Miami Lakes, FL
07.2023 - Current
  • Worked with fellow sales team members to achieve group targets.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Motivating the sales team.
  • Setting sales target.
  • Managing the sales budget.

Licensed Sales Manager

Great Florida Insurance
Sunrise, FL
12.2018 - 07.2023
  • Supervised a team of sales agents to achieve agency goals at the end of the month.
  • Trained new members of the sales staff.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Reporting sales activity to the agency owner.

Insurance Sales Agent

Ultimate Insurance Group
Weston, FL
01.2018 - 12.2018
  • Generated leads through cold calling, networking, referrals, and other marketing initiatives.
  • Followed up with clients regularly to ensure satisfaction with services provided.
  • Ensured that all required documents are properly filled out before submission.
  • Built relationships with existing clients by providing exceptional service.
  • Responded to inquiries and explained product features and service advantages to potential customers.

Insurance Customer Service Agent

Insurance4Less
Pembroke Pines, FL
09.2016 - 01.2018
  • Followed up with customers via phone or email after purchase was made to ensure satisfaction.
  • Helped customer processed endorsement to their policies.
  • Conducted research to identify competitive rates and benefits offered by other providers.
  • Resolved customer complaints in a timely manner to maintain high satisfaction levels.

Retail Sales Associate

GUESS Factory
Hialeah, FL
12.2014 - 09.2016
  • Kept informed about new products arriving at the store on a regular basis.
  • Performed cashier duties.
  • Assisted in training new employees on proper use of equipment and safety protocols.

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
05-2017

High School Diploma -

Westland Hialeah Senior High
Hialeah
05-2015

Skills

  • Sales techniques
  • Customer relationship management
  • Team collaboration
  • Time management
  • Positive and professional
  • Teamwork and collaboration
  • Problem-solving
  • Goal oriented
  • Sales trends
  • Manager experience

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Top seller agent
  • Sales campaign and bonuses
  • Agent of the month

Timeline

2-20 Licensed Sales Manager

Palm Beach Insurance Advisory
07.2023 - Current

Licensed Sales Manager

Great Florida Insurance
12.2018 - 07.2023

Insurance Sales Agent

Ultimate Insurance Group
01.2018 - 12.2018

Insurance Customer Service Agent

Insurance4Less
09.2016 - 01.2018

Retail Sales Associate

GUESS Factory
12.2014 - 09.2016

Associate of Arts - Business Administration And Management

Miami Dade College

High School Diploma -

Westland Hialeah Senior High