Maria Isabel Moralez
Bedford,TX
Summary
Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Best Buy
Hurst, TX
10.2023 - Current
- Tracked inventory levels throughout the day and restocked items as needed.
- Handled customer complaints in a professional manner.
- Completed transactions in an efficient manner while providing excellent customer service.
- Promoted special offers and discounts to encourage additional purchases.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Hostess
Olive Garden
Hurst, TX
05.2022 - 12.2022
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Assisted in preparing the restaurant for opening and closing shifts.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
- Demonstrated strong interpersonal skills when interacting with customers.
- Assisted servers in bussing tables when needed during busy periods.
- Resolved any customer complaints or issues quickly and professionally.
Education
Bachelor of Science - Nursing
Texas Wesleyan University
Fort Worth, TXSkills
- Customer Service
- Interpersonal and written communication
- Problem-Solving
- Promotional Events
- Professional Appearance
- Suggestive Selling
- Sales goal achievement
- Time Management
- Teamwork
- Customer Engagement
Timeline
Retail Sales Associate
Best Buy
10.2023 - Current
Hostess
Olive Garden
05.2022 - 12.2022
Bachelor of Science - Nursing
Texas Wesleyan University
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