Maria Isabel Rios Baldonado
Austin,TX
Summary
Dedicated housekeeping professional with experience at Hyatt Regency, recognized for implementing efficient cleaning techniques and fostering teamwork. Skilled in maintaining high hygiene standards and training new staff. Committed to enhancing guest satisfaction through exceptional service and attention to detail, ensuring a pristine environment and positive workplace culture.
Overview
3
3
years of professional experience
Work History
Housekeeper
Hyatt Regency
575 Hyatt Lost Pines Rd, Cedar Creek, TX 78612
01.2025 - Current
- Maintained cleanliness and hygiene standards in guest rooms and public areas.
- Conducted thorough inspections to ensure adherence to brand quality expectations.
- Assisted in training new team members on housekeeping protocols and procedures.
- Collaborated with front desk staff to accommodate special guest requests efficiently.
- Implemented efficient cleaning techniques, enhancing overall operational workflow.
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed inventory of cleaning supplies, ensuring availability for daily tasks.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Dusted picture frames and wall hangings with cloth.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Kitchen Staff Member
Casa Garcias
1901 W William Cannon Dr Suite 159, Austin, TX 787
01.2023 - Current
- Prepared menu items according to recipes, ensuring consistency and quality standards.
- Maintained cleanliness and organization of kitchen workstations, adhering to safety protocols.
- Assisted in inventory management, tracking supplies to minimize waste and ensure availability.
- Collaborated with team members to streamline food preparation processes for efficiency.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
Education
GED -
Unan Leon
Nicaragua Ca 07-2010
Skills
Teamwork
Housekeeping
Bathroom cleaning
Cleaning bathrooms
Cleaning techniques
Residential cleaning
Folding clean laundry
Restroom detailing
Timeline
Housekeeper
Hyatt Regency
01.2025 - Current
Kitchen Staff Member
Casa Garcias
01.2023 - Current
GED -
Unan Leon