Maria Isela Reyes Martinez
Perris,CA
Summary
At Coast Appliance Parts, I spearheaded a sales support initiative that not only enhanced client relationships but also significantly improved sales revenue. Leveraging skills in report generation and client management, I played a pivotal role in streamlining operations and fostering team collaboration. My approach, characterized by meticulous attention to detail and robust problem-solving abilities, resulted in measurable success and long-term business growth.
Overview
18
18
years of professional experience
Work History
Inside Sales Administrator
Coast Appliance Parts
05.2007 - Current
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
- Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
- Enhanced team productivity by providing training and support to new sales administrators, ensuring a smooth integration into their roles.
- Improved lead generation by researching potential clients and market trends for targeted prospecting efforts.
- Built relationships with customers and community to promote long term business growth.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
South El Monte High School
South El Monte, CA06-2006
Skills
- Sales support
- Report generation
- Cross-selling strategies
- Sales training
- Client relationship management
- Sales presentations
- Attendance oversight
- Relationship building
- Processing payments
- Account management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 3 staff members.
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Administrator
Coast Appliance Parts
05.2007 - Current
High School Diploma -
South El Monte High School
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