Maria Jessa Fortaleza
San Diego,CA
Summary
As a cardiac monitoring technician, I have a passion for helping patients maintain their heart health through state-of-the-art monitoring techniques. With a strong background in healthcare and a detailed-oriented approach to data analysis, I am committed to providing accurate and reliable monitoring services to patients in variety settings. I thrive in fast-paced environments and enjoy working collaboratively with other healthcare professionals to ensure the best possible outcomes for patients.
Overview
8
8
years of professional experience
Work History
Cardiac Monitor Technician
Kindred Hospital
San Diego, CA
09.2023 - Current
- Observing and analyzing heart monitors for abnormalities such as arrhythmias, irregular heartbeats, and cardiac arrest
- Print and interpret rhythm strips and place in patient's chart each shift;
- Alert nursing personnel of rhythm changes or new occurrences; answer telephone and intercom, take messages and communicate information to appropriate person
- Accountable for alarm limit settings on the monitor
- Responded quickly to any alarms generated from the monitors in order to assess potential problems.
- Maintaining accurate and complete records of patient data, including any noted anomalies
- Troubleshoot any telemetry problems
- Perform clerical duties related to admission and discharge of patients
- Assist visitors on the nursing units
Receptionist
Villa Rancho Bernardo Care Center
, CA
02.2020 - Current
- Welcoming guests and determining the purpose of their visit
- Answering, screening, and directing calls to the appropriate department or individual
- Respond to inquiries via phone, email, or in-person
- Provide accurate information about the company's services
- Addressing questions and needs, and handling complaints via phone, email, and general correspondence
- Perform administrative tasks such as data entry, ling, and photocopying
- Schedule and coordinate appointments and meetings
- Performing basic ling and recordkeeping, and providing occasional tours
- Receiving, sorting, distributing, and dispatching mail and packages
- Maintain of security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Coordinated with vendors for repairs and maintenance of office equipment.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Tutor/ Teacher's Assistant
Walker Elementary School
, CA
09.2016 - 09.2020
- Assisting with grading, record-keeping, and maintaining student files and
portfolios
•Collaborating with the teacher and other staff members to create and implement
educational strategies that meet the needs of diverse learners
•Maintaining a safe, clean, and organized classroom environment that supports
learning and development
•Maintain open and positive communication with parents and families regarding student progress and performance - Adapted instruction methods based on individual learning styles.
- Created a positive learning environment that was conducive to student success.
- Worked closely with students to help develop their skills in any subjects.
Education
Phlebotomy NHA Certification -
U.S Colleges
San Diego09-2023
BLS Certification -
RCP American Life Support
San Diego05.2023
Cardiac Monitor Technician Certification -
Continuing Education Consortium Dignity Health
Sacramento, CA04-2023
Associate For Transfer For Kinesiology
San Diego Community College
San Diego 06-2020
High School Diploma -
MiraMesa High School
San Diego06-2016
Skills
- Knowledge to medical terminology, anatomy & physiology, as well as the ability to interpret ECGs
- Flexibility and adaptability, with the ability to work in a fast-paced and constantly changing environment
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
- Teamwork and Collaboration
- Active Listening; Attention to Detail
- Compassion, empathy, and a patient-centered approach to care, with a commitment to providing a positive and supportive patient experience
References
References available upon request.
Timeline
Cardiac Monitor Technician
Kindred Hospital
09.2023 - Current
Receptionist
Villa Rancho Bernardo Care Center
02.2020 - Current
Tutor/ Teacher's Assistant
Walker Elementary School
09.2016 - 09.2020
Phlebotomy NHA Certification -
U.S Colleges
BLS Certification -
RCP American Life Support
Cardiac Monitor Technician Certification -
Continuing Education Consortium Dignity Health
Associate For Transfer For Kinesiology
San Diego Community College
High School Diploma -
MiraMesa High School