Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Maria Jessa Fortaleza

San Diego

Summary

As a cardiac monitoring technician, I have a passion for helping patients maintain their heart health through state-of-the-art monitoring techniques. With a strong background in healthcare and a detailed-oriented approach to data analysis, I am committed to providing accurate and reliable monitoring services to patients in variety settings. I thrive in fast-paced environments and enjoy working collaboratively with other healthcare professionals to ensure the best possible outcomes for patients.

Overview

8
8
years of professional experience

Work History

Student Nursing Assistant

San Diego Post Acute Center
11.2024 - 11.2024
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Facilitated personal hygiene management
  • Contributed to a safe and clean environment by maintaining compliance with infection control protocols and standards.
  • Improved patient comfort by providing attentive and compassionate care to individuals in various stages of recovery.
  • Assisted nurses with daily tasks, streamlining workflow and increasing efficiency within the healthcare team.
  • Provided top-quality personal care to patients, including bathing, dressing, feeding, and mobility assistance.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.

Cardiac Monitor Technician

Kindred Hospital
09.2023 - Current
  • Observing and analyzing heart monitors for abnormalities such as arrhythmias, irregular heartbeats, and cardiac arrest
  • Print and interpret rhythm strips and place in patient's chart each shift;
  • Alert nursing personnel of rhythm changes or new occurrences; answer telephone and intercom, take messages and communicate information to appropriate person
  • Accountable for alarm limit settings on the monitor
  • Responded quickly to any alarms generated from the monitors in order to assess potential problems.
  • Maintaining accurate and complete records of patient data, including any noted anomalies
  • Troubleshoot any telemetry problems
  • Perform clerical duties related to admission and discharge of patients
  • Assist visitors on the nursing units

Receptionist

Villa Rancho Bernardo Care Center
02.2020 - Current
  • Welcoming guests and determining the purpose of their visit
  • Answering, screening, and directing calls to the appropriate department or individual
  • Respond to inquiries via phone, email, or in-person
  • Provide accurate information about the company's services
  • Addressing questions and needs, and handling complaints via phone, email, and general correspondence
  • Perform administrative tasks such as data entry, ling, and photocopying
  • Schedule and coordinate appointments and meetings
  • Performing basic ling and recordkeeping, and providing occasional tours
  • Receiving, sorting, distributing, and dispatching mail and packages
  • Maintain of security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Coordinated with vendors for repairs and maintenance of office equipment.
  • Provided excellent customer service at all times while interacting with both internal and external customers.

Tutor/ Teacher's Assistant

Walker Elementary School
09.2016 - 09.2020
  • Assisting with grading, record-keeping, and maintaining student files and
    portfolios
    •Collaborating with the teacher and other staff members to create and implement
    educational strategies that meet the needs of diverse learners
    •Maintaining a safe, clean, and organized classroom environment that supports
    learning and development
    •Maintain open and positive communication with parents and families regarding student progress and performance
  • Adapted instruction methods based on individual learning styles.
  • Created a positive learning environment that was conducive to student success.
  • Worked closely with students to help develop their skills in any subjects.

Cashier

Chowking Restaurant
09.2018 - 11.2020
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Resolved customer complaints professionally in accordance with company policy.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Greeted customers promptly and responded to questions.
  • Worked closely with front-end staff to assist customers.

Education

CNA Certification - Nursing Assistant

Healthcare Science Academy
San Diego, CA
11-2024

Cardiac Monitor Technician Certification -

Continuing Education Consortium Dignity Health
Sacramento, CA
04-2023

Phlebotomy NHA Certification -

U.S Colleges
09-2023

BLS Certification -

RCP American Life Support
05.2023

Associate For Transfer For Kinesiology

San Diego Community College
06-2020

High School Diploma -

MiraMesa High School
06-2016

Skills

  • Knowledge to medical terminology, anatomy & physiology, as well as the ability to interpret ECGs
  • Flexibility and adaptability, with the ability to work in a fast-paced and constantly changing environment
  • Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities
  • Teamwork and Collaboration
  • Active Listening; Attention to Detail
  • Compassion, empathy, and a patient-centered approach to care, with a commitment to providing a positive and supportive patient experience
  • Collecting vital signs; Quality assurance controls
  • Companionship and emotional support

Timeline

Student Nursing Assistant

San Diego Post Acute Center
11.2024 - 11.2024

Cardiac Monitor Technician

Kindred Hospital
09.2023 - Current

Receptionist

Villa Rancho Bernardo Care Center
02.2020 - Current

Cashier

Chowking Restaurant
09.2018 - 11.2020

Tutor/ Teacher's Assistant

Walker Elementary School
09.2016 - 09.2020

Cardiac Monitor Technician Certification -

Continuing Education Consortium Dignity Health

Phlebotomy NHA Certification -

U.S Colleges

BLS Certification -

RCP American Life Support

Associate For Transfer For Kinesiology

San Diego Community College

High School Diploma -

MiraMesa High School

CNA Certification - Nursing Assistant

Healthcare Science Academy

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Maria Jessa Fortaleza