Open To Work
Ashley Rubio
Stockton,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Community medical Centers
Stockton, California
01.2025 - Current
- Promotes the mission, vision, and values of the organization.
- Conducts intake assessments, including reason for visit, pertinent medical histories, medication reconciliation, vital signs, obtains consents for procedure(s) and other testing, such as vision and hearing.
- Sets up Telehealth Appointments and conducts as much of the intake assessment above as is possible over the telephone or tele video.
- Conducts pre-visit robust chart scrubbing to identify any follow-up issues, screenings or preventive care needed prior to visit.
- Ensure that appropriate screening tools have been completed such as PHQ 9, Health Literacy, etc.
- Ensures that the team adheres to CMC’s Best Practices of “Team Care” and conducts daily and ad hoc huddles with the Care Team.
- Provides red carpeting services to all patients.
- Identifies and documents patient self-management goals and follow up goals during the intake process.
- Prepare examination areas, immunizations, instruments, and set up for procedures
- Assist in maintaining efficient patient flow, advice MA/Receptionists Leads and/or Center Manager if client wait times are greater than fif¬teen (15) minutes.
- Provided interpretation for non-English speaking patients for providers and other staff. Collaborated with provider to set up telephonic or video remote interpreter process for effective patient communication.
- Give oral, intramuscular, intradermal, and subcutaneous injections of immunizations as ordered by clinicians and covered under scope of practice.
- Perform and record urine dips and prepare urine samples for laboratory. Instruct patients in specimen collection.
- Provides normal lab results to patient only after provider has signed off. During robust chart reviews identifies any lab results not signed off by a provider.
- Conducts other CLIA-waived laboratory testing’s, such as glucose, pregnancy, and rapid strep.
- Perform capillary specimen collection for CLIA waived testing.
- Processes and handles blood and /or specimens.
- Performance and documentation of laboratory equipment quality control.
- Record entries in the Electronic Health Record (EHR) as appropriate for both face-to-face and phone call encounters.
- Facilitates communications between the provider and the patient in a timely and effective manner.
- Ability to work independently with minimum of supervision and to take direction from different clinicians.
- Function as part of a team in the provision of patient care and performance of daily activities.
- Provides and strives for Excellent Patient Experience.
- Assist provider and licensed nursing staff in the intake assessment of patients and patient telephone calls.
- Assist in maintaining supplies in cabinets, drawers, crash carts and storage room, checking for expiration dates as applicable.
- Clean and sterilize supplies as directed. Prepare and stock examination rooms for use.
- Assist in reordering expendable supplies and medications.
- Monitor expiration dates on autoclave and other supplies as directed.
- Perform electrocardiograms as needed.
- Performs spirometry testing as ordered.
- Monitor medical equipment for proper function and report any suspect equipment to the Lead MA, Center Manager and/or the Director of Environmental Services.
- Coordinate the referral of patients for in-house referrals, prior authorizations, and the appropriate follow-up of referrals as directed by the nursing and clinician staff for urgent/stat referrals. Directs routine referrals to the Centralized Referral Department.
- Perform individual patient education in conjunction with and as directed by the clinician staff.
- Participate with follow-up activities as required.
- Performs opening and closing clinic procedures.
- Based on operational coverage needs may travel to work at different sites as assigned.
- Participate in staff meetings.
- Keeps up to date with clinical tasking, in-box, and administrative messages from leadership through e-mail and other forms of communication
- Understand role in ensuring that the assigned clinic is meeting the organizations quality metrics.
- Complete records of reportable diseases and monthly reports as required.
- If assigned regularly to a work site that is small such as schools or small clinics may share in the process of completing receptionist’s duties as assigned.
- May be required to work evenings and/or weekends.
- May be required to work at various CMC clinic locations depending upon operational needs.
- If assigned to the Float Pool, will be scheduled to work at various CMC clinic locations throughout the workweek.
- Maintain viability of vaccines and monitor vaccine refrigerator.
- Executed additional responsibilities as directed by management to support clinic operations.
- Provides support with designated front-office functions when needed to maintain smooth clinic operations, consistent with training and compet
Medical Assistant
Premier Chiropractic
Stockton , CA
09.2024 - 12.2025
- Greet and check in/out patients warmly.
- Assisted the chiropractor with patient setup, guided patients to treatment rooms, and applied therapies (e.g., electrical pulse, massage chairs, neck pumps).
- Schedule appointments, manage phone lines, handle patient paperwork, and perform data entry.
- Maintain a clean and organized office environment.
- Work with chiropractic software for scheduling and documentation.
- Take vitals, document patient information, and assist the chiropractor with patient positioning.
Medical Assistant
Concentra
Stockton
07.2024 - 09.2024
- Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing
- Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing
- Perform rapid screening tests (influenza, strep, mono, glucose, etc.)
- Assist providers during examination and treatment
- Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed
- Prepare and assist clinician with procedure set up and injury care
- Apply bandages, dressings and splints as ordered by the treating clinician
- Dispense medications and DME as ordered by the treating clinician in accordance with state regulations
- Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center
- Maintain supplies, clean rooms and equipment, and stock exam rooms
- Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures
- Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected
- In partnership with center leadership, assist with patient flow and volume
- Keep patients informed of expected wait times during all aspects of the center visit
- Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping
- Ensure accuracy in documentation
- Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed
- Follow HIPAA guidelines and safety rules
- Attend center staff meetings or huddles as required
- Assist in maintaining a neat, clean, and orderly appearance throughout the facility
- Complete any applicable training including but not limited to clinical competency training that occurs monthly
Sales Associate
Don Roberto Jewelers
Stockton
01.2024 - 07.2024
- Sales & Customer Service: Achieve or exceed monthly performance sales plans, provide product knowledge, and deliver high-quality, attentive service to customers.
- Operations & Merchandising: Perform daily store opening/closing, clean and organize jewelry cases, decorate windows seasonally, and handle inventory.
- Telemarketing & Account Management: Perform high-volume phone calls for marketing, follow up with customers, and manage credit accounts.
- Repairs & Transactions: Receive, process, and deliver jewelry repairs; process cash/debit transactions and, in some locations, handle jewelry, diamond, and precious metal buying or loan transactions.
- Administrative Duties: Maintain accurate customer records and adhere to company policies.
Medical Assistant
Dr. Vu OBGYN
Stockton
08.2023 - 12.2023
- Vital Signs and Monitoring: Measuring and recording patient blood pressure, heart rate, temperature, weight, and belly circumference for pregnant patients.
- Assisting with Procedures: Helping the physician with gynecological exams, including Pap smears, pelvic exams, endometrial biopsies, and IUD insertions.
- Obstetric Support: Preparing for prenatal care by preparing ultrasound equipment, aiding with fetal Doppler monitoring to listen to the baby's heartbeat, and assisting with Non-Stress Tests (NST).
- Laboratory Work: Collecting, labeling, and processing lab specimens, such as urine for glucose/protein testing (common in prenatal visits) or blood for STD screenings.
- Injections and Medications: Administering vaccines (like Tdap) and injections (like RhoGAM or progesterone) as directed by the doctor.
- Room Turnover: Sterilizing and restocking exam rooms with specialized equipment, including speculums, swabs, and ultrasound gel.
Sales Associate
Perfumania
Livermore
04.2023 - 12.2023
- Open and close the store, ensuring security procedures are followed
- Act as manager-on-duty in the absence of the Store or Assistant Manager
- Deliver outstanding customer service and assist customers with fragrance selections
- Drive sales through product knowledge, upselling, and promotions
- Support and guide sales associates on the sales floor
- Handle cash management, including registers, deposits, and basic reporting
- Maintain visual merchandising standards and store cleanliness
- Assist with inventory control, restocking, and shipment processing
- Help enforce company policies, procedures, and loss prevention practices
Warehouse Operator
Amazon
Tracy, California
03.2023 - 09.2023
- Packing Orders: Selecting the correct box size and materials (like dunnage) to secure items for transit.
- Scanning and Labeling: Using scanners to track inventory and applying shipping labels (often via automated SLAM machines).
- Quality Inspection: Ensuring items are not damaged and match the customer order before sealing.
- Safety Compliance: Adhering to all safety protocols and maintaining a clean, organized work area.
- Productivity Targets: Meeting or exceeding hourly rates for items packed.
Food Preparation Worker
Subway
Stockton, California
10.2021 - 03.2023
- Customer Service: Greeting guests enthusiastically, accurately taking orders, and providing a positive experience.
- Food Prep: Preparing sandwiches, salads, and beverages to Subway standards, including following recipes and food safety regulations.
- Cleaning & Safety: Maintaining a clean and organized workstation, following food safety procedures, and cleaning dining/prep areas.
- POS Operations: Handling cash and credit card payments via the POS system.
- Inventory Control: Monitoring food stock, restocking items, and checking ingredient freshness.
Education
Medical Assistant - Medical Assistant
UEI College
Stockton, CA04-2024
High School Diploma -
Venture Academy
Stockton, CA05-2022
Skills
- General knowledge of various medical procedures, views, and equipment
- Basic understanding of human anatomy, physiology, pathology, and medical terminology
- Competent and validated in basic Medical Assisting skills such as taking vital signs, preparing patients for exam, and administering injections
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form
- Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadlines
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook) and electronic health record (EHR)
- Ability to
- -prioritize assignments and work within standardized policies, procedures, and scientific methods to achieve objectives and meet deadlines
- -work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions
- -identify, evaluate and resolve standard problems by selecting appropriate solutions from established options
- -build collaborate relationships with peers and other healthcare providers to achieve departmental and corporate objectives
- Appointment scheduling
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Customer service
- Epic training
- Patient relationship management
- Medical assisting procedures
- Electronic health records
- Vital signs monitoring
- Patient intake assessment
- Telehealth coordination
Languages
English
Full Professional
Spanish
Full Professional
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$26/hr - $100/hrTimeline
Medical Assistant
Community medical Centers
01.2025 - Current
Medical Assistant
Premier Chiropractic
09.2024 - 12.2025
Medical Assistant
Concentra
07.2024 - 09.2024
Sales Associate
Don Roberto Jewelers
01.2024 - 07.2024
Medical Assistant
Dr. Vu OBGYN
08.2023 - 12.2023
Sales Associate
Perfumania
04.2023 - 12.2023
Warehouse Operator
Amazon
03.2023 - 09.2023
Food Preparation Worker
Subway
10.2021 - 03.2023
Medical Assistant - Medical Assistant
UEI College
High School Diploma -
Venture Academy