Maria Jose Bozo
Collierville,TN
Summary
Empathetic Mental Health professional highly accomplished in domestic violence, counseling, crisis intervention, treatment analysis and planning. Providing corporate advocacy to meet and exceed organizational plans. Exercised discretion in handling confidential matters.
Overview
23
23
years of professional experience
Work History
Advocacy Manager
CasaLuz
Memphis, TN
07.2023 - present
- Provide intervention, follow-up, advocacy, information, confidential support, and referrals to victims in person and over the phone.
- Trained team members in order to improve their job performance.
- Provided guidance and leadership to direct service staff
- Collect and review timesheet, monthly report, and documentation from direct services staff.
- Ensured effective data management in the database system.
- Maintained high standards for accuracy, timeliness, and quality in client file management.
- Assess victim safety and assist with safety planning.
- Provided advocacy support by assisting with order protection, victim's compensation, and court support.
- Maintain a professional and effective working relationship.
- Perform other related duties as assigned.
- Provide assistance with other direct service components of programming, as needed.
Bilingual/Bicultural Legal Advocate
CasaLuz
Memphis, TN
07.2017 - 06.2023
- Provide information, intervention, support, advocacy, reflective listening, and safety planning to Hispanic victims in person and over the phone.
- Engaged in various community outreach initiatives to promote understanding of domestic violence dynamics and the cycle of abuse.
- Assist Hispanic victims with police report, order of protection and arrest warrant applications.
- Provide information to victims about the criminal justice system and court procedures.
- Schedule office appointment and court appointment in coordination with other advocates.
- Assisted in completing victim's compensation claim and child support application forms as needed.
- Assist Hispanic victims to register with VINE/SAVIN
- Assisted and conducted Support Group.
- Complete client intakes and obtain confidentiality releases.
- Managed documentation of case notes, evidence gathering, and organization of client files.
- Ensured timely submission of monthly reports, timesheets, and client data to the executive director.
Advocate
YWCA Greater Memphis
Memphis, TN
09.2014 - 07.2016
- Assist Hispanic client with government benefits as Food Stamp, insurance and Families first.
- Completed clients' intakes and obtained confidentiality releases
- Educate Hispanic victims about violence dynamics and cycle of abuse
- Maintained detailed records of all client interactions including notes from meetings and phone calls.
- Assisted clients in understanding their legal rights and responsibilities.
- Completed reports, paperwork and documentation accurately and on time.
- Facilitated workshops and training sessions on rights awareness and self-advocacy for community members.
- Input data to document care and service plans and needs assessments.
Psychologist
Supreme Court Of Virginia
Valencia , Venezuela
11.2000 - 03.2009
- Observed and monitored client behavior and responses to treatment
- Conducted therapeutic individual and family therapy sessions
- Care for children and adolescents with problems within the family
- Family counseling
Psychologist and Teacher
College Monsenor de Talavera
Valencia, Venezuela
11.2000 - 05.2005
- Professor, Faculties of General Psychology, and Community.
- School Psychology
- Documented all client interactions according to agency standards.
- Collaborated with multidisciplinary teams in order to provide comprehensive care for clients.
- Developed educational materials to support teachers in delivering instruction effectively to their classrooms.
- Maintained confidentiality standards when working with sensitive information related to students' academic records or personal lives.
- Conducted assessments of student learning needs, including academic, cognitive, social-emotional and behavioral evaluations.
Education
Bachelor of Science - Psychology
University Rafael Urdaneta
Maracaibo, Venezuela02-1995
Skills
- Cultural Sensitive
- Biopsychosocial assessment
- Client Counseling
- Case interpretation
- Daily living activities educator
- Knowledge of Justice System
- Adept at conflict resolution
- Domestic Violence prevention
- Detail oriented, very organize and meticulous
- Analytical Reasoning
- Establishing Effective Relationships
- Creative and Critical Thinking
- Ability to be unbiased and reserve judment
- Team building
- Problem-solving aptitude
Languages
Spanish advanced
Professional
Timeline
Advocacy Manager
CasaLuz
07.2023 - present
Bilingual/Bicultural Legal Advocate
CasaLuz
07.2017 - 06.2023
Advocate
YWCA Greater Memphis
09.2014 - 07.2016
Psychologist
Supreme Court Of Virginia
11.2000 - 03.2009
Psychologist and Teacher
College Monsenor de Talavera
11.2000 - 05.2005
Bachelor of Science - Psychology
University Rafael Urdaneta