Summary
Overview
Work History
Education
Skills
Languages
Supervisor Feedback
Motivators
Certification
Timeline
Generic

Maria Julia Moore

Jacksonville,NC

Summary

Talented worker with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture in dynamic, fast-paced settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Chick-fil-a Manager

Pete Burgess
04.2022 - Current
  • I support the business by communicating, tracking, training, and coaching team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • I lead shifts from morning to afternoon
  • My main duties include hospitality, serving customers, managing and facilitating daily operations of the restaurant
  • I am also responsible for end of the day safe count and invoice/mail organization.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

House Cleaner

Karla's Cleaning Services
03.2018 - 01.2022
  • Established and maintained clean and comfortable 'home' environments by performing cleaning duties including vacuuming, cleaning windows, dusting, kitchens, bedrooms, and bathrooms
  • Reported any damage, maintenance problems, and safety issues to clients
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Translator

Self Employed
07.2017 - 09.2019
  • Provided people who do not speak English with assistance at doctors appointments, emergency room visits, and other appointments.
  • Translated documents from English to Portuguese.
  • Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
  • Applied cultural understanding to discern specific meanings beyond literal written words.
  • Worked with other translators to facilitate real time conversations.

Education

High School Diploma -

Northeast High School
Philadelphia, PA
07.2019

Skills

  • Care - I care genuinely about my team, our guests, and community
  • Urgency - I move with purpose, focus on what is most important, when it is most important I work to manage my time in the best way possible
  • Growth Mindset - I'm intentional about improvement, always striving to be my best self Willing to work with people and do my part Perseverance is always key
  • Ownership and responsibility - I own my mistakes and will gladly take constructive criticism and help to be better in the future I will always be personally accountable for my actions and behaviors
  • Respect - I show honor, dignity, and charity to others in word and deed
  • Operations Management
  • Policy Implementation
  • Complex Problem-Solving

Languages

Portuguese (fluent)
Spanish (can hold a conversation)

Supervisor Feedback

"I believe I would say that she is a "go, go, go" type of person. She is never bored. Its like she can't sit still and do nothing. Always working. And because of that she is very reliable, always."

Motivators

Making a true difference in people's lives. Helping everyone as much as I can. Even if it's hard.

Certification

  • Certified NHA Cardiovascular (EKG) technician

Timeline

Chick-fil-a Manager

Pete Burgess
04.2022 - Current

House Cleaner

Karla's Cleaning Services
03.2018 - 01.2022

Translator

Self Employed
07.2017 - 09.2019

High School Diploma -

Northeast High School

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Maria Julia Moore