Maria Juliessa Oliveira Vigil
Altamonte Springs
Summary
Resourceful vice president with several years of results-oriented experience in business intelligence and operations management. Culturally-sensitive and ethical professional with demonstrated success in developing and implementing optimized solutions. Versatile leader recognized for driving results in collaborative, inclusive manner.
Overview
14
14
years of professional experience
1986
1986
years of post-secondary education
1
1
Certification
Work History
President/Sales/wiring/Mechanical Replacements
Oliveira Repairs/Self Employment
San Juan
01.1997 - 06.2003
- Directed daily operations and strategic planning for Oliveira Repairs.
- Managed client communications and built strong customer relationships.
- Oversaw team training and development to enhance service delivery.
- English/Spanish
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Completed routine maintenance and repair.
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Managed household errands and other essential duties.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Vice President General Manager in Sales/Electronics Technician
Protecto Magic
San Juan
01.1989 - 06.2003
Education
Nicolas Sevilla Guevares
Toa Alta, PRSkills
- Strategic planning
- Team leadership
- Customer relationship management
- Technical troubleshooting
- Project management
- Inventory management
- Sales techniques
- Equipment maintenance
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Upon Request/Vocational technology
Timeline
President/Sales/wiring/Mechanical Replacements
Oliveira Repairs/Self Employment
01.1997 - 06.2003
Vice President General Manager in Sales/Electronics Technician
Protecto Magic
01.1989 - 06.2003
Nicolas Sevilla Guevares