Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria L Garcia

Victorville,CA

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Overview

22
22
years of professional experience

Work History

Restaurant Manager

Tam’s Restaurant
07.2013 - 04.2022
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Developed unique events and special promotions to drive sales.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Packer Associate

Nitro Light Vitamins
10.2009 - 01.2011
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.
  • Maintained clean and safe work environment, adhering to company safety regulations and policies.
  • Collaborated with team members to ensure timely completion of daily packing tasks.

Mail Sorter

DHL Supply Chain
05.2007 - 08.2009
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Improved overall workplace safety through proper handling of hazardous materials and packages.

Night Manager

Yellow Basket
03.2000 - 02.2007
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Created nightly shift task lists to assign duties to each employee.
  • Managed Number employees in delivering smooth, productive night shift operations.

Education

High School Diploma - General Studies

Centennial High School
Compton, CA
06.1995

Skills

  • Team Management
  • Inventory control and record keeping
  • Customer Engagement
  • Staff Management
  • Point of Sale (POS) system operation
  • Shift Management
  • Customer-Oriented
  • Organization and prioritization
  • Food Service Background
  • Staff Scheduling
  • Customer loyalty
  • Schedule Coordination
  • Supervisory skills

Languages

Spanish
Full Professional

Timeline

Restaurant Manager

Tam’s Restaurant
07.2013 - 04.2022

Packer Associate

Nitro Light Vitamins
10.2009 - 01.2011

Mail Sorter

DHL Supply Chain
05.2007 - 08.2009

Night Manager

Yellow Basket
03.2000 - 02.2007

High School Diploma - General Studies

Centennial High School

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Maria L Garcia