Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria L Oyarzabal

Summary

Dedicated and dependable professional with over 14 years of experience in customer service, administrative support, and team-focused environments. Strong communication, organizational, and problem-solving abilities with a proven track record of adapting to changing priorities while delivering exceptional service. Bilingual in English and Spanish, with a positive attitude and a commitment.

Overview

14
14
years of professional experience

Work History

Delivery Specialist

Great Lakes Office Solutions
SUPERIOR, WI
02.2026 - Current
  • Delivered office supplies efficiently to various client locations.
  • Managed inventory levels to ensure timely stock replenishment.
  • Coordinated with team members to schedule daily delivery routes.

Provided friendly service at the door, resolving customer inquiries and concerns to ensure satisfaction.

Barista

Yum Kitchen & Bakery
Minnetonka, Minnesota
08.2021 - 01.2026
  • Crafted high-quality beverages to enhance customer satisfaction and loyalty.
  • Ensured cleanliness of workstations and equipment to maintain a safe and welcoming environment for customers.
  • Assisted customers with product selections and provided exceptional service.
  • Managed cash register and processed transactions to streamline customer service experience.

Assistant

Smart Design LLC
Eagan, Minnesota
01.2012 - 06.2021
  • Coordinated office activities to enhance workflow efficiency and team collaboration.
  • Managed schedules and appointments for senior staff to optimize time management.
  • Assisted in the preparation of presentations and reports for client meetings.
  • Facilitated communication between departments to ensure project alignment and support.
  • Organized and maintained files, both physical and digital, for easy access.
  • Supported onboarding processes by preparing materials for new hires.
  • Conducted research to assist in project development and strategic planning initiatives.
  • Greeted visitors, clients and guests in a professional manner.
  • Organized and maintained filing systems for documents and records.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Handled confidential information with discretion and integrity.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Maintained positive working relationship with fellow staff and management.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained front desk to provide positive first impression.

Education

Some College (No Degree) - Business Administration

Facultad De Ciencias De La Administracion
Saltillo , Coahuila Mexico

Skills

  • Customer Service Excellence
  • Administrative Support
  • Communication & Interpersonal Skills
  • Organization & Time Management
  • Problem Solving
  • Team Collaboration
  • Attention to Detail
  • Multitasking
  • Microsoft Office Suite
  • Route Planning & Optimization
  • Safe Vehicle Operation
  • Load Management
  • Bilingual: English & Spanish

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Delivery Specialist

Great Lakes Office Solutions
02.2026 - Current

Barista

Yum Kitchen & Bakery
08.2021 - 01.2026

Assistant

Smart Design LLC
01.2012 - 06.2021

Some College (No Degree) - Business Administration

Facultad De Ciencias De La Administracion
Maria L Oyarzabal