MARIALAURA MINNONE
Naples,FL
Summary
Results-driven healthcare professional with a strong foundation in dermatology and medical assistance, transitioning into medical sales. Experienced in educating patients and driving sales of dermatologist-recommended skincare products, including La Roche-Posay, EltaMD, SkinCeuticals, and Obagi Medical, with a high conversion rate. Skilled in relationship-building, product education, and customer engagement to enhance patient compliance and satisfaction. Bilingual in English, Italian, and Spanish, with the ability to communicate complex medical information effectively. Adept at multitasking in fast-paced environments, maintaining HIPAA compliance, and utilizing EMR systems. Eager to leverage clinical expertise and sales acumen to excel in the medical sales industry.
Overview
5
5
years of professional experience
Work History
Medical Assistant
NAPLES DERMATOLOGY
04.2024 - Current
- Assist dermatologist in general dermatology procedures and Mohs micrographic surgery.
- Educate patients on post-procedure skincare regimens, recommending and selling medical-grade skincare products such as La Roche-Posay, EltaMD, SkinCeuticals, and Obagi Medical.
- Consistently achieved high skincare sales by tailoring product recommendations to individual patient needs.
- Perform wound care, suture removal, and post-operative instructions to ensure optimal patient recovery.
- Support in the preparation, sterilization, and organization of surgical instruments for Mohs surgery.
Medical Assistant
JOINT REPLACEMENT INSTITUTE
01.2024 - 04.2024
- Assisted physicians in post-operative care for joint replacement patients, ensuring smooth recovery and treatment adherence.
- Educated patients on prescribed medications, rehabilitation protocols, and at-home care.
- Managed high patient volume efficiently, improving workflow and patient satisfaction.
Medical Assistant
RIVERCHASE DERMATOLOGY
05.2023 - 08.2023
- Assisted in general dermatology and cosmetic procedures, ensuring optimal patient care and a seamless clinical experience.
- Educated patients on pre- and post-treatment skincare routines, recommending La Roche-Posay, EltaMD, SkinCeuticals, and Obagi Medical to enhance recovery and results.
- Excelled in skincare product sales, surpassing monthly sales targets by providing personalized recommendations based on patient concerns such as acne, rosacea, and hyperpigmentation.
- Maintained inventory and organized product displays to maximize visibility and patient engagement.
- Collaborated with the dermatologist and clinical team to improve patient compliance with treatment plans, reinforcing the benefits of a consistent medical-grade skincare routine.
- Assisted with biopsies, cryotherapy, and excisions, ensuring accurate documentation and patient comfort during procedures.
Emergency Department Scribe
SCRIBE AMERICA
07.2022 - 12.2022
- Accurately documented patient history, exams, treatment plans, and lab results in real-time to support emergency physicians.
- Retrieved and organized test results, imaging reports, and medical records, ensuring timely clinical decision-making.
- Transcribed physician-dictated notes with precision, maintaining HIPAA compliance and clear medical records.
- Reviewed charts and orders for accuracy, identifying and resolving discrepancies independently.
- Thrived in a fast-paced ER setting, assisting multiple physicians while improving workflow and patient throughput.
Medical Assistant
BRADEN CLINIC
05.2020 - 01.2022
- Skillfully assisted physicians in a broad range of patient procedures, showcasing proficiency in EKGs, phlebotomy, glucose testing, and pulmonary function tests
- Contributed to the streamlined functioning of the medical practice by efficiently escorting patients to examination rooms, preparing them for physician exams, and diligently monitoring vital signs, ensuring a high standard of patient care
- Executed comprehensive patient care tasks, including measuring urine specimens and timely delivery to the laboratory
- Conducted routine tests such as urine dipstick, vision, and hearing tests with precision
- Maintained meticulous and accurate documentation of all patient services in records
Medical Front Desk
BRADEN CLINIC
05.2020 - 01.2022
- Managed essential front desk responsibilities in a medical setting, ensuring the smooth operation of patient interactions and administrative tasks
- Uphold compliance with HIPAA guidelines by meticulously verifying and updating patient insurance information
- Facilitated efficient financial processes by accurately collecting insurance payments from patients
- Played a central role in enhancing patient experience by proficiently scheduling appointments and providing timely and courteous responses to phone inquiries
- Demonstrated a commitment to maintaining confidentiality and accuracy in handling sensitive patient information
Education
Bachelor of Science - Health Science, Minor in Chemistry
Ave Maria University
Ave Maria, FL 01.2019 - 1 2023
Skills
Medical Sales & Product Education – High conversion rate in selling La Roche-Posay, EltaMD and SkinCeuticals skincare
Customer Relationship Management – Strong interpersonal skills in patient education and product recommendations
Medical Knowledge – Background in dermatology, wound care, and post-procedure skincare
Bilingual Communication – Fluent in English, Italian, and Spanish
Sales & Upselling Techniques – Proven success in increasing product sales through personalized recommendations
EMR & Documentation – Proficient in medical charting and electronic health records
HIPAA Compliance & Patient Care – Strong knowledge of healthcare regulations and confidentiality standards
Timeline
Medical Assistant
NAPLES DERMATOLOGY
04.2024 - Current
Medical Assistant
JOINT REPLACEMENT INSTITUTE
01.2024 - 04.2024
Medical Assistant
RIVERCHASE DERMATOLOGY
05.2023 - 08.2023
Emergency Department Scribe
SCRIBE AMERICA
07.2022 - 12.2022
Medical Assistant
BRADEN CLINIC
05.2020 - 01.2022
Medical Front Desk
BRADEN CLINIC
05.2020 - 01.2022
Bachelor of Science - Health Science, Minor in Chemistry
Ave Maria University
01.2019 - 1 2023