Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Lorena Leyva Torres

Bakersfield,CA

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

12
12
years of professional experience

Work History

Field Worker

Pulido Farms
05.2019 - 05.2024
  • Operated and maintained farm machinery to ensure efficient field operations.
  • Executed planting, harvesting, and irrigation tasks while adhering to safety protocols.
  • Monitored crop health and identified pests or diseases for timely intervention.

Customer Service Cashier

La Michoacana Ice Cream Parlor
04.2017 - 02.2019
  • Utilized point-of-sale systems to track inventory levels and assist with restocking as needed.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Customer Service Cashier

Cheveron
02.2015 - 01.2017
  • Processed customer transactions efficiently, ensuring accurate cash handling and register balance.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted in training new cashiers, sharing best practices for efficient transaction processing.

Packer

Vignolo Farms
04.2012 - 09.2014
  • Operated packaging machinery to ensure efficient and accurate product handling.
  • Inspected products for quality assurance, minimizing defects prior to shipment.
  • Maintained organized work area, adhering to safety standards and protocols.
  • Collaborated with team members to optimize workflow and increase productivity.

Education

Junior High School

Skills

  • Customer service
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing

Languages

Spanish
Full Professional
English
Limited Working

Timeline

Field Worker

Pulido Farms
05.2019 - 05.2024

Customer Service Cashier

La Michoacana Ice Cream Parlor
04.2017 - 02.2019

Customer Service Cashier

Cheveron
02.2015 - 01.2017

Packer

Vignolo Farms
04.2012 - 09.2014

Junior High School
Maria Lorena Leyva Torres