Maria Luiza Abreu Pelodan
Casselberry
Summary
Determined, Motivated and Passionate Law School Student with experience in the legal field (Family Law, Probate, Guardianship) and customer service. Excellent written and verbal communication skills in English, Portuguese and Spanish.
Overview
11
11
years of professional experience
Work History
Paralegal
Private Corporate Counsel
10.2021 - Current
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Scheduling meetings, appointments, hearings, depositions and mediations.
- Communicate with any person related to the case included but not limited to JudicialAssistant, Opposing Counsel, Clerk, Process Server and many more
Supervisor for Legal Support Team and Client Services
Private Corporate Counsel
05.2020 - 10.2021
- Supervise the preparation of legal documents
- Train and mentor all client services member and legal support team members
- Supervise the management of files and records
- Hire, train and perform evaluation for staff.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Client Services Supervisor
Private Corporate Counsel
01.2020 - 05.2020
- Oversee and assist the client services department in all aspects, including but not limited to managing client files, answering phones, scheduling consultations, and ensuring that Attorneys have everything they need for the day.
- Created customer support strategies to increase customer retention.
- Hire, train and perform evaluation for each client services team member
- Create and implement COVID policies for the office.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Legal Assistant
Private Corporate Counsel
12.2018 - 01.2020
- Scheduling meetings, appointments, hearings, depositions and mediations
- Prepared legal documents such as Petitions, Motions, Notices, Answers and many others
- Prepared Trial and Hearing binders.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Client Services Representative
Private Corporate Counsel
07.2017 - 12.2018
- Answer phones, create consultation files and run conflict checks
- File Management, ensuring documents are saved and printed per each attorney’s preference
- Process Incoming/Outgoing Mail and Incoming/Outgoing Fax Receive filed court documents through email and save it to the appropriate client file.
- Mentored junior representatives, sharing best practices and industry insights to enhance overall team performance.
Key Holder & Assistant Manager
The Fragrance Outlet
08.2015 - 07.2017
- Responsible for Opening and Closing the store
- Responsible for making and receiving orders as well as running inventory and restocking shelves
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Assist the store manager with preparing schedules ensuring all shifts have coverage
- Create sales plan to maximize profit.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Team Leader
T-Mobile By Target
04.2015 - 08.2015
- Responsible for Opening and Closing the kiosk
- Built strong relationships with customers through positive attitude and attentive response.
- Assign tasks for associates working the kiosk
- Prepare schedule making sure all shifts have coverage.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Sales Representative
Metro PCS
08.2013 - 04.2015
- Sales and Customer Services
- Responsible for meeting individual goal
- Work as a group to maximize each and every sale
- Cashier Duties, Product Assistance, Cell Phone and Tablet Troubleshooting, Managing Customer Accounts, as well as Financing and Leasing Contracts
- Kept Track of Inventory and Sales, Restocked Products and Set up the Store Displays while maintaining the area clean and organized.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Education
J.D. -
Barry School of Law
Orlando, FL12.2025
Bachelors of Science -
University of Central Florida
08.2019
Associates in Arts -
Valencia Community College
12.2015
Skills
- Leadership Abilities
- Problem-Solving
- Self-Discipline
- Fluent in Spanish and Portuguese
- Organization and Management
- Exposure to the Law
- Proficient in MS Office
- Case Management
- Client Communication
Activities
Dance Coach/Co-Director (Volunteer), Stand Tall Foundation/Triple Threat Camp, 05/2013, 08/2014, Taught underprivileged 4-16 year old; the basics of different dance styles and choreography. This position required a great attitude, professionalism, leadership, organization, communication skills, teamwork, and the ability to assist parents as well as children. Led my own dance class and collaborated with many different coaches, which include professional dancers and NBA players. Helped organize and publicize camps for 2013.
Personal Information
- Place of Birth: Jacarei, Sao Paulo - Brazil
- Date of Birth: 12/08/95
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Paralegal
Private Corporate Counsel
10.2021 - Current
Supervisor for Legal Support Team and Client Services
Private Corporate Counsel
05.2020 - 10.2021
Client Services Supervisor
Private Corporate Counsel
01.2020 - 05.2020
Legal Assistant
Private Corporate Counsel
12.2018 - 01.2020
Client Services Representative
Private Corporate Counsel
07.2017 - 12.2018
Key Holder & Assistant Manager
The Fragrance Outlet
08.2015 - 07.2017
Team Leader
T-Mobile By Target
04.2015 - 08.2015
Sales Representative
Metro PCS
08.2013 - 04.2015
J.D. -
Barry School of Law
Bachelors of Science -
University of Central Florida
Associates in Arts -
Valencia Community College
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