Summary
Overview
Work History
Education
Languages
Accomplishments
Timeline
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Maria Luiza Nepomuceno

Summary

MECHANICAL ENGINEER AND INDUSTRIAL MECHANICS TECHNICIAN PASSIONATE ABOUT CONTINUOUS LEARNING AND OPEN TO NEWS CHALLENGES.

I AM EXCITED ABOUT THE OPPORTUNITY TO BE CANDIDATE FIELD ENGINEER TRAINEE. MY EDUCATION AND WILLINGNESS TO LEARN ARE ALIGNED WITH THE REQUIREMENTS OF THIS POSITION, AND I AM EXCITED TO CONTRIBUTE WITH MY DEDICATION AND PASSION FOR ENGINEERING IN A DYNAMIC WORK.

Overview

7
7
years of professional experience

Work History

Function Hall Administrator

Espaço Das Bromélias - Family Business
06.2022 - Current
  • Maintained and updated internal databases to support document management.
  • Generated reports to suggest corrective actions and process improvements.
  • Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Frequently inspected production area to verify proper equipment operation.
  • Created and managed project plans, timelines and budgets.

Sales Assistant

Personal Employer
05.2019 - 05.2022


  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Greeted customers, identified needs and provided product advice.
  • Built customer loyalty and retention by delivering excellent experiences.
  • Recommended complementary purchases to customers, increasing revenue.

Secretary's Assistant

Sindicato Patronal De São Fidélis
03.2017 - 11.2018
  • Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Created and updated records and files to maintain document as DECLAN and CAFIR updated.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Elaboration and monitoring of contract.

Education

Bachelor of Science - Mechanical Engineering

ISECENSA
Campos Dos Goytacazes-RJ
06.2023

Associate of Science - Mechanical Technician

IFF Campos Dos Goytacazes
Campos Dos Goytacazes-RJ
06.2017

Languages

English
Professional Working
Spanish
Professional Working

Accomplishments

    MICROSOFT OFFICE (WORD,POWERPOINT,
    EXCEL ) – ADVANCED

    AUTOCAD - INTERMEDIATE

Timeline

Function Hall Administrator

Espaço Das Bromélias - Family Business
06.2022 - Current

Sales Assistant

Personal Employer
05.2019 - 05.2022

Secretary's Assistant

Sindicato Patronal De São Fidélis
03.2017 - 11.2018

Bachelor of Science - Mechanical Engineering

ISECENSA

Associate of Science - Mechanical Technician

IFF Campos Dos Goytacazes

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Maria Luiza Nepomuceno