Marilyn Lopez
Peoria,IL
Summary
Consistently achieves set goals through focused effort and unwavering commitment to task completion. Demonstrates strong ability to work independently while also excelling in team environments. Quickly learns new skills and applies them effectively to drive success in various roles. Proven determination to succeed in diverse settings, whether behind the wheel, counter, or desk.
Overview
2
2
Languages
31
31
years of professional experience
Work History
DoorDash Driver
DoorDash
Peoria, Illinois
03.2025 - Current
- Ensured prompt delivery of food orders while adhering to strict food safety standards.
- Confirmed order details and delivery instructions through effective communication with customers.
- Utilized mobile app to navigate optimal routes for timely service.
- Worked closely with local restaurants to facilitate swift order pickups.
- Addressed customer complaints regarding products or services in a professional manner.
- Exhibited a positive demeanor when engaging with customers and colleagues.
- Maintained adherence to safety regulations, resulting in an accident-free driving record.
- Evaluated various factors, including weather and road conditions, for efficient route planning.
Prepare Food Associate 2
Sams Club
Peoria, Illinois
05.2024 - 01.2025
- Maintained cleanliness and organization in preparation areas to enhance workflow efficiency.
- Ensured compliance with health regulations during food preparation activities.
- Monitored inventory levels to enable timely product restocking.
- Assisted customers with inquiries, delivering exceptional service.
- Collaborated with team members to optimize processes and improve overall efficiency.
- Trained new employees on preparation techniques and company standards.
- Separated products by weight grade and size for final product assembly.
- Documented production information using daily system logs and communicated issues with management.
Driver
Uber And Lyft
Philadelphia, Pennsylvania
05.2015 - 01.2019
- Ensured timely passenger pickups and drop-offs by navigating routes efficiently.
- Maintained vehicle cleanliness and adherence to safety regulations.
- Enhanced customer experience through effective communication with passengers.
- Monitored traffic patterns and adjusted routes for optimal travel times.
- Managed ride requests via mobile applications to facilitate seamless operations.
- Assisted riders with special needs to guarantee safe transportation.
- Conducted regular vehicle inspections to confirm operational readiness.
- Documented daily mileage, fuel usage, and other relevant data.
Collections Agent
Mrs Bpo LLC
Marlton, New Jersey
04.2010 - 02.2011
- Managed customer accounts to ensure timely collections and minimize outstanding balances.
- Negotiated payment plans with customers for efficient repayment of debts.
- Maintained accurate account histories by recording interactions in company systems.
- Developed rapport with customers to enhance communication regarding payments.
- Explained debt management processes to encourage prompt debt payments.
- Adhered to company policies and legal regulations during debt collection activities.
- Created tailored repayment plans based on financial assessments of account holders.
Team Member
PTEX CORP
Houston, Texas
02.2007 - 05.2007
- Identified customer needs promptly and efficiently to enhance service delivery.
- Resolved issues with knowledgeable and friendly service, promoting high satisfaction levels.
- Executed day-to-day duties with accuracy and efficiency to support operations.
- Collaborated effectively with team members to achieve common goals.
Secretary
Ministerio Luz De Esperanza
La Masica, Atlantida, Honduras Central América
08.1995 - 01.2007
- Answered incoming phone calls, responded to inquiries and take messages as needed
- Assisted in preparing materials for workshops and meetings.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Processed invoices for donations ; tracked donations received from givers.
- Proofread documents before submission; corrected any errors found in grammar or punctuation.
Sales Associate
Forman Mills
Philadelphia, Pennsylvania
12.2000 - 01.2001
- Processed customer transactions accurately and efficiently at a high-traffic retail location.
- Managed cash register operations, handling cash, credit, and debit payments.
- Assisted customers with product inquiries while providing exceptional service during purchases.
- Maintained organized and clean checkout area to enhance shopping experience.
- Collaborated with team members to ensure seamless store operations during peak hours.
Sales Associate
Joyce Leslie
Philadelphia, Pennsylvania
10.2000 - 12.2000
- Maintained organized merchandise displays to enhance customer experience.
- Processed customer transactions accurately and efficiently at the point of sale.
- Maintained a clean and organized checkout area daily.
- Handled cash, credit, and refunds securely and responsibly.
Education
GED -
Jefferson Online High School
Online06-2014
Some College (No Degree) - Biblical Theology
Instituto Bíblico A/D
Skills
- Route optimization
- Food safety compliance
- Customer communication
- Inventory management
- Mobile app navigation
- Delivery logistics
- Document preparation
- Data entry
- Filing organization
- Invoice processing
- Customer service
- Team collaboration
- Attention to detail
- Problem solving
- Proficient in Spanish and English
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
Worship team
Timeline
DoorDash Driver
DoorDash
03.2025 - Current
Prepare Food Associate 2
Sams Club
05.2024 - 01.2025
Driver
Uber And Lyft
05.2015 - 01.2019
Collections Agent
Mrs Bpo LLC
04.2010 - 02.2011
Team Member
PTEX CORP
02.2007 - 05.2007
Sales Associate
Forman Mills
12.2000 - 01.2001
Sales Associate
Joyce Leslie
10.2000 - 12.2000
Secretary
Ministerio Luz De Esperanza
08.1995 - 01.2007
GED -
Jefferson Online High School
Some College (No Degree) - Biblical Theology
Instituto Bíblico A/D