Mariam Abbas
Charlottesville,VA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Security Officer
Admiral Security Services, Inc.
Charlottesville, Virginia
02.2022 - Current
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at facilities.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Manager
Starbucks
Ashburn, VA
12.2019 - 01.2023
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Operations Analyst
Wegmans
Charlottesville, Virginia
07.2019 - 01.2022
- Identified operational and performance issues and worked with managers to resolve concerns.
- Analyzed systems and processes to understand current functionality and impact of operational changes.
- Gathered, organized and entered data into Microsoft.
- Translated business requirements into functional requirements to support internal teams.
- Presented findings to management and executive leadership and fielded questions to help refine strategies.
Education
Some College (No Degree) -
- Additional Coursework in Systems Analyst
- Completed IT Specialist Course
- Completed Analysis In Business Systems Course
Skills
- Pattern Recognition
- Customer Service
- Incident Reporting
- Microsoft Office
- Data Entry
- Project Management Software
- Team Leadership
- Reliable and Responsible
- Reporting Skills
- Data Modeling
- Microsoft PowerPoint
- Computer Skills
- Critical Thinking
- People Skills
- Team Management
Languages
Arabic
Native/ Bilingual
Certification
- Licensed Manager - 2020
- Certified IT Specialst/Analyst, Coursera - 2022
Timeline
Front Desk Security Officer - Admiral Security Services, Inc.
02.2022 - Current
Manager - Starbucks
12.2019 - 01.2023
Operations Analyst - Wegmans
07.2019 - 01.2022
Piedmont Virginia Community College - Some College (No Degree),
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