MARIAM ALAKA
Duluth,Delaware
Summary
EMR Consultant and GO LIVE support Specialist. In addition, experience working with health care End Users and providers in supporting the client in continuous process improvement and an experienced CNA.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Epic Go-Live Consultant
VCU
07.2022 - 08.2022
- MODULES; CLINDOC/CPOE, STORK, BEAKER, AMBULATORY, Go-live
- Location, BEAKER
- Ensure the accurate collection of specimens by showing step by step procedure
- Helped lab techs with navigating the send out bench and batch list
- Helped techs with verifying results
- Helped techs with creating a specimen packing list
Epic ClinDoc Consultant
Atrium Health
08.2022 - 09.2022
- MODULES; CLINDOC/CPOE, STORK, BEAKER, AMBULATORY, CADENCE Go-live
- Location- AMBULATORY
- Helped providers create smart phrases to make ‘note’ writing efficient
- Helped Physicians with ordering prescriptions and ensuring them as favorites, if they frequently placed
- Assisted providers with dragon setup and how to use it efficiently with note dictation
- Helped end users with flow sheet documentation
- Helped end users locate and assign the right patient to their schedule.
Epic Go-Live Consultant
Prisma Health
03.2021 - 04.2021
- MODULES; CLINDOC/CPOE, STORK, BEAKER, AMBULATORY, CADENCE Go-live
- Location, CADENCE
- Helped the front desk officers with scheduling appointments and registration workflows
- Helped Physicians with the Wrap up activity
- Helped Physicians with ordering prescriptions and ensuring them as favorites, if they frequently placed
- Supported clinical staff on routing through the clinical workflow
- Assisted in maintaining records of preference lists, and helped clinical staff with placement of orders in Epic System
- Helped end users with resolving issues concerning navigation, patients order, troubleshooting, Epic system issues, and other on-site issues.
Epic Go-Live Consultant
Orlando Health
01.2020 - 02.2021
- MODULES; CLINDOC/CPOE, STORK, BEAKER, AMBULATORY, CADENCE Go-live
- Location- BEAKER
- Provided direct analytical EPIC floor support to physicians, nurses, and other clinical staff during go-live
- Escalated unresolved issues to the IT team as need arises
- Trained Nurses on how to work in their MAR and flowsheet to ensure accurate charting, such as administering medications, adding LDA to patient’s chart, imputing vitals, override pulls, documenting end of shift, etc
- Assisted end-users in complex application functionality
- Collaborated with IT and Clinicians to share knowledge to promote the best end user outcomes.
Epic Go-Live Consultant
Ballad Health, EPIC
10.2020 - 12.2020
- MODULES; CLINDOC/CPOE, STORK, BEAKER, AMBULATORY, Go-live
- Location, BEAKER
- Provided direct analytical EPIC floor support to physicians, nurses, and other clinical staff during go-live
- Escalated unresolved issues to the IT team as need arises
- Trained Nurses on how to work in their MAR and flowsheet to ensure accurate charting, such as administering medications, adding LDA to patient’s chart, imputing vitals, override pulls, documenting end of shift, etc
- Assisted end-users in complex application functionality
- Collaborated with IT and Clinicians to share knowledge to promote the best end user outcomes.
EPIC AMBULATORY SUPPORT
UHS, Location
08.2020 - 09.2020
- MODULES; CLINDOC/CPOE, STORK, BEAKER, AMBULATORY, CADENCE Go-live
- Location- AMBULATORY
- Helped the front desk officers with scheduling appointments and registration workflows
- Helped Physicians with the Wrap up activity
- Helped Physicians with ordering prescriptions and ensuring them as favorites, if they frequently placed
- Supported clinical staffs on routing through the clinical workflow
- Assisted in maintaining records of preference lists, and helped clinical staff with placement of orders in Epic System
- Helped end users with resolving issues concerning navigation, patients order, troubleshooting, Epic system issues, and other on-site issues.
SUPPORT
NUANCE, EPIC CARE CLINDOC
06.2020 - 07.2020
- Provided direct analytical EPIC floor support to physicians, nurses, and other clinical staff during go-live
- Escalated unresolved issues to the IT team as need arises
- Trained Nurses on how to work in their MAR and flowsheet to ensure accurate charting, such as administering medications, adding LDA to patient’s chart, imputing vitals, override pulls, documenting end of shift, etc
- Assisted end-users in complex application functionality
- Collaborated with IT and Clinicians to share knowledge to promote the best end user outcomes.
EPIC CARE
NORTHWESTERN MEDICINE
06.2020 - 07.2020
- Assisted OB Physicians with medication reconciliation during admission, transfer and discharges
- Supported Unit clerk with managing the L&D Manager, Scheduling procedure on the Snap Board and Creating C-section cases
- Supported L&D and Postpartum Nurses with MAR, Doc Flowsheets, Assigning Patients to treatment team do
- Guided nursing with document in the delivery summary and completing documentation for C-section
- Assisted with documenting PCA's with Vital Signs, intake/Output, and scanning, documenting medications.
EPIC STORK ATE SUPPORT
MORGAN STANLEY CHILDREN HOSPITAL
01.2020 - 02.2020
- Provided direct analytical EPIC floor support to physicians, nurses, and other clinical staff during go-live
- Collaborated with IT and Clinicians to share knowledge to promote the best end user outcomes
- Trained Nurses on how to work in their MAR and flowsheet to ensure accurate charting, such as administering medications, adding LDA to patient’s chart, imputing vitals, override pulls, documenting end of shift, etc
- Assisted end-users in complex application functionality.
SUPPORT
UNIVERSITY OF VERMONT, EPIC ORDERS
10.2019 - 11.2019
- Provided direct analytical EPIC floor support to physicians, nurses, and other clinical staff during go-live
- Escalated unresolved issues to the IT team as need arises
- Trained Nurses on how to work in their MAR and flowsheet to ensure accurate charting, such as administering medications, adding LDA to patient’s chart, imputing vitals, override pulls, documenting end of shift, etc
- Assisted end-users in complex application functionality.
WENTWORTH DOUGLAS
10.2019
- EPIC STORK ATE SUPPORT
- Collaborated with IT and Clinicians to share knowledge to promote the best end user outcome
- Provided direct analytical EPIC floor support to physicians, nurses, and other clinical staff during go-live
- Trained Nurses on how to work in their MAR and flowsheet to ensure accurate charting, such as administering medications, adding LDA to patient’s chart, imputing vitals, override pulls, documenting end of shift, etc
- Assisted end-users in complex application functionality.
STORK
ALAMAEDA HEALTHCARE, CLINDOC
09.2019 - 10.2019
ACTIVATION CONSULTANT
Epic
- Assisted clinicians on, Clindoc and unit manager functionalities
- Educated clinical staff on the new workflow data and its features
- Helped clinical staff with smart tool documentation, order entries, co-signing orders, etc
- Assisted end users by making notes of issues, reconciliation, and reaching out to the command center for further assistance.
CLINDOC/ORDERS
ARDENT HEALTH
02.2019 - 04.2019
- Ensured accurate charting by physicians and nurses on the new EMR system by working them through their daily workflow
- Worked closely with providers to assist in the completion of medication reconciliation, and any order related issue
- Assisted clinical staff with their workflow as well as Epic features, and informed them of any modifications made
- Resolved any underlying issues to the command center.
CLINDOC
PROVIDENCE ST. JOSEPH HEALTH
06.2018 - 12.2018
- Ensured accurate charting by physicians and nurses on the new EMR system by working them through their daily workflow
- Worked closely with providers to assist in the completion of medication reconciliation, and any order related issue
- Assisted clinical staffs with their workflow as well as Epic features, and informed them of any modifications made
- Resolved any underlying issues to the command center.
Education
Bachelor of Science - Aviation
Delaware State University
Dover, DE05.2021
Associate of Science - Nursing
Los Angeles Southwest College
Los Angeles, CA06.2019
Skills
- Relationship and team building
- Staff training and development
- Personal and professional integrity
- Patient Oriented
- Compliance Management
Certification
- Licensed- CNA
Timeline
Epic ClinDoc Consultant
Atrium Health
08.2022 - 09.2022
Epic Go-Live Consultant
VCU
07.2022 - 08.2022
Epic Go-Live Consultant
Prisma Health
03.2021 - 04.2021
Epic Go-Live Consultant
Ballad Health, EPIC
10.2020 - 12.2020
EPIC AMBULATORY SUPPORT
UHS, Location
08.2020 - 09.2020
SUPPORT
NUANCE, EPIC CARE CLINDOC
06.2020 - 07.2020
EPIC CARE
NORTHWESTERN MEDICINE
06.2020 - 07.2020
Epic Go-Live Consultant
Orlando Health
01.2020 - 02.2021
EPIC STORK ATE SUPPORT
MORGAN STANLEY CHILDREN HOSPITAL
01.2020 - 02.2020
SUPPORT
UNIVERSITY OF VERMONT, EPIC ORDERS
10.2019 - 11.2019
WENTWORTH DOUGLAS
10.2019
STORK
ALAMAEDA HEALTHCARE, CLINDOC
09.2019 - 10.2019
CLINDOC/ORDERS
ARDENT HEALTH
02.2019 - 04.2019
CLINDOC
PROVIDENCE ST. JOSEPH HEALTH
06.2018 - 12.2018
ACTIVATION CONSULTANT
Epic
Bachelor of Science - Aviation
Delaware State University
Associate of Science - Nursing
Los Angeles Southwest College
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