Mariam Arevalo Sorto
Alexandria,VA
Summary
I am currently majoring in Business Administration at Northern Virginia Community College. I am in their transfer program and plan on attending a four year university after I graduate. I have exceptional customer service, communication, and organizational skills. I am also a fast learner and adapt easily. I am experienced with opening and closing, and able to operate a POS.
Overview
3
3
years of professional experience
Work History
Floor Staff Member
Regal Cinemas
02.2023 - Current
- Provided exceptional customer service during high-volume screenings.
- Operated point-of-sale systems efficiently, ensuring accurate transactions.
- Collaborated with team members to maintain cleanliness and organization in lobby areas.
- Assisted in managing inventory for concessions, reducing waste and improving stock levels.
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Increased efficiency in floor operations by organizing and stocking merchandise, reducing clutter and ensuring optimal product placement.
- Contributed to sales growth by actively engaging with customers and promoting store promotions or special offers.
Sales Associate
Aeropostale
03.2025 - 08.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy and speed at checkout.
- Maintained store merchandising standards by organizing displays and restocking inventory as needed.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA06-2027
High School Diploma -
Mount Vernon High School
Alexandria, VA06-2025
Skills
- Cleanliness and hygiene
- Workplace safety
- Cash handling expertise
- Patience and empathy
- Reliability and punctuality
- Sales proficiency
- Customer service
- POS system operation
- Shipment receiving
- Shipment processing
- Sales floor recovery
- Store opening and closing
Languages
English
Full Professional
Spanish
Full Professional
French
Limited Working
Timeline
Sales Associate
Aeropostale
03.2025 - 08.2025
Floor Staff Member
Regal Cinemas
02.2023 - Current
Associate of Science - Business Administration
Northern Virginia Community College
High School Diploma -
Mount Vernon High School