Mariam Makar
BNA Newslink
Murfreesboro,TN
1
Language
4
years of professional experience
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Pursuing a full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Patient Care Technician (PCT)
2 Years 5 Months- Supported patient health and well-being
- Helped medical staff with daily tasks
- Monitored patient conditions to maintain safety standards
Marketing Team Member & Graphic Designer
3 Months- Supported execution of marketing campaigns to enhance brand visibility
- Created promotional graphics to engage target audience
- Worked closely with team members to achieve project goals
Supervisor
10 Months- Supervised 30+ employees to maintain efficient daily operations
- Trained and onboarded new hires to integrate them into company culture
- Train and onboard new hires
- Resolve customer issues professionally
- Executed opening and closing procedures for shifts to ensure operational readiness.
- Coached staff to enhance performance and meet operational goals
Shift Leader
1 Year 4 Months- Supervised daily operations to ensure exceptional guest service and satisfaction.
- Trained new employees on standard operating procedures and customer service to enhance team effectiveness.
- Resolved guest complaints promptly, ensuring guest satisfaction and protecting company reputation.
- Enforced health and safety regulations to provide a safe working environment.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Maintained an organized work environment by delegating tasks to staff.
- Supervised cleaning of dining areas, restrooms, and kitchen equipment to maintain a safe and sanitary environment for customers and staff.
Education
Diploma
Bachelor's Degree - Buisness Administration
Skills
Customer Service
Conflict Resolution
Training & Development
Cash Handling
Team Management
Leadership
Decision-making
Time management
Multitasking
Communication
Flexible and adaptable
Flexible and adaptable
Languages
Arabic
Native or Bilingual
Timeline
Supervisor
BNA Newslink
10.2025 - CurrentRead More
Shift Leader
Skyport hospitality
06.2024 - 10.2025Read More
Patient Care Technician (PCT)
Ascension St. Thomas
05.2023 - 10.2025Read More
Marketing Team Member & Graphic Designer
Carpe Artista
02.2023 - 05.2023Read More
Middle Tennessee State University
Bachelor's Degree from Buisness Administration
Read More
Smyrna High School
Diploma
Read More