Mariam Nasser
Dearborn,MI
Summary
Motivated and experienced candidate in customer service, educational, and medical office settings. Skilled in communication, organization, and multitasking, with a focus on delivering excellent front-desk service in healthcare Seeking to contribute my skills to a medical or healthcare-focused receptionist role.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Hamido
Dearborn, MI
09.2023 - 05.2024
- Greeted and accommodated guests, building positive experience from first interaction
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Demonstrated ability to provide excellent customer service and build strong relationships with guests
- Followed up on guest feedback after each meal served in order to identify areas for improvement
- Efficiently managed large groups of diners during peak hours without compromising on quality of service
Front Desk Receptionist Intern
Volunteer Work
Dearborn, MI
11.2024 - 01.2025
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Assisted with basic administrative tasks such as scheduling appointments and organizing patient files
- Supported staff by preparing examination rooms and ensuring cleanliness
- Coordinated with nurses and physicians to ensure smooth patient flow
- Greeted and helped patients with general inquiries and check-in procedures
Preschool Teacher's Assistant
U of M Early Childhood Education Center
Dearborn, MI
01.2025 - Current
- Communicated clearly and professionally with parents, staff, and children on a daily basis
- Used active listening and patience to resolve minor conflicts and respond to concerns.
- Ensured a clean and organized environment to support safety and efficiency.
- Balanced classroom duties while responding to unexpected needs or situations calmly.
Education
Licensed Cosmetologist - Cosmetology
Nahla Beauty School
Dearborn, MI08.2025
High School Diploma -
Fordson High School
Dearborn, MI06.2024
Skills
- Customer relations
- Attention to detail
- Problem solving
- Multi-tasking
- Microsoft Office
- Health and safety
- Communication and interpersonal skills
- Phone etiquette
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Preschool Teacher's Assistant
U of M Early Childhood Education Center
01.2025 - Current
Front Desk Receptionist Intern
Volunteer Work
11.2024 - 01.2025
Restaurant Server
Hamido
09.2023 - 05.2024
Licensed Cosmetologist - Cosmetology
Nahla Beauty School
High School Diploma -
Fordson High School