Maria M Rhenals Yanez
Saint James,NY
Summary
Experienced in consumer banking with a focus on relationship management and client service. Successfully assisted clients at Bank of America and Teachers Federal Credit Union by processing transactions, opening accounts, and addressing customer inquiries. Demonstrated ability to identify client needs and refer them to appropriate financial products and specialists, enhancing overall customer satisfaction. Maintained accuracy in cash handling and transaction processing while adhering to regulatory requirements and branch operations protocols.
Overview
2
2
Languages
2
2
years of post-secondary education
2
2
years of professional experience
Work History
Relationship Banker
Bank of America
Medford, NY
02.2026 - Current
- Assisted Bank of America clients with checking, savings, and loan needs.
- Processed deposits, withdrawals, transfers, and cash transactions accurately.
- Opened consumer accounts and gathered required customer documentation.
- Explained banking products, fees, and account features to clients.
- Identified customer needs and referred clients to specialists.
Teller
Teachers Federal Credit Union
Selden, NY
09.2024 - 01.2026
- Processed member deposits, withdrawals, and loan payments at Teachers Federal Credit Union.
- Balanced cash drawer and verified currency against transaction records.
- Provided friendly assistance to Teachers Federal Credit Union members to enhance their experience.
Education
ESL -
ASA College
Brooklyn, NY 02.2021 - 01.2023
Nuestra Sra Del Carmen
Skills
- Consumer banking
- Account opening
- Deposit processing
- Loan servicing
- Transaction processing
- Cash handling
- Financial product sales
- Cross-selling
- Branch operations
- Attention to detail
- Effective communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Relationship Banker
Bank of America
02.2026 - Current
Teller
Teachers Federal Credit Union
09.2024 - 01.2026
ESL -
ASA College
02.2021 - 01.2023
Nuestra Sra Del Carmen