Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Health Unit Coordinator- Birth Center
Valley Medical Center
02.2017 - Current
Assisted with processing patient admissions, transfers and discharges.
Completed department and unit forms according to established guidelines.
Answered intercom and triages calls so that patient needs can be met in a timely fashion.
Communicated knowledge of patient preferences to direct care providers.
Collected and entered patient demographic and insurance data into Epic.
Assembled and maintained patient medical records and other documents related to patient care.
Provided patients with newborn registration information.
Demonstrated effective communication with Medical Staff.
Performed both unique and general job functions on multiple patient care units during length of shift.
Patient Care Coordinator
Seattle Cancer Care Alliance
06.2014 - 02.2017
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
Resolved patient billing issues in line with established guidelines.
Providing excellent customer service by promptly answering patient inquiries.
Answered incoming calls, scheduled appointments and filed medical records.
Applied administrative knowledge and courtesy to explain procedures and services to patients.