Mariam Yusuf
Dallas,TX
Summary
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering 2 years of experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
5
5
years of professional experience
Work History
Caregiver
Evergreen Rehabilitation Facility
06.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Caregiver
Center For Neuro Skills
12.2021 - 03.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Marketing Intern
Univerisity Dinning Center, Mnsu Mankato
08.2019 - 12.2020
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Scheduled social media postings to advertise products and generate site traffic.
Customer Service Representative
Sodexo MN Campus
08.2018 - 12.2020
Customer service
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Bachelor of Arts - Mass Communication
Minnesota State University - Mankato
Mankato, MN12.2020
Skills
- Report preparation
- International sales support
- Order fulfillment
- Good listening skills
- Retail store support
- Quick learner
- Computer proficient
- Credit card processing
- Medication Administration
- Verbal and Written Communication Skills
- Adobe Creative Cloud
- Adobe Systems Adobe Photoshop
- Customer Service
- Social Media Digital Marketing
- Business Development Understanding
Accomplishments
- Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.
Timeline
Caregiver
Evergreen Rehabilitation Facility
06.2022 - Current
Caregiver
Center For Neuro Skills
12.2021 - 03.2022
Marketing Intern
Univerisity Dinning Center, Mnsu Mankato
08.2019 - 12.2020
Customer Service Representative
Sodexo MN Campus
08.2018 - 12.2020
Bachelor of Arts - Mass Communication
Minnesota State University - Mankato
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