Mariamell Tejada
The Bronx,NY
Summary
Multi-talented Operations and Project Management professional with over 5 years of leading cross-functional teams to successfully execute complex projects from inception to completion. Expertise in optimizing operational efficiency, managing budgets, mitigating risks, and driving continuous improvements across diverse industries. Skilled in stakeholder communication, strategic planning, and leveraging project management tools to ensure high-quality outcomes. Strong leadership, problem-solving, and decision-making abilities, with a commitment to fostering collaborative work environments.
Overview
13
13
years of professional experience
Work History
Project Coordinator
CON EDISON
New York, NY
06.2023 - Current
- Improved compliance with project methodology from 10% to 60% by collaborating with senior management to review project data and identify opportunities for improvement.
- Own all aspects of project management from project initiation through project completion, production integration, and service activation.
- Manage communication channels between 20 or more team members involved in the execution of complex projects.
- Collaborate with the Design, Engineering, and Procurement teams to deliver projects 10% more efficiently than industry benchmarks.
- Train staff members on various aspects of customer onboarding and internal processes.
OPERATIONS MANAGER
NEVELS LOGISTICS CORP
New York, NY
02.2022 - 03.2023
- Promoted within a 12-month timeframe for exceeding goals and supporting company culture.
- Developed and delivered training programs to support new hires, leading to a 30% decrease in onboarding time and a significant improvement in employee retention rates.
- Managed the daily operations of a nine-member logistics team, including scheduling, resource allocation, and performance management.
- Identify and implement process improvements to increase efficiency and reduce costs.
LOGISTICS SPECIALIST
NEVELS LOGISTICS CORP
New York, NY
02.2021 - 02.2022
- Evaluated and adjusted over 50 routes based on daily needs, available workers, traffic hazards, and weather conditions.
- Track and trace shipments, including 3PL and 4PL, make appointments, and communicate with stakeholders, ensuring scheduling integrity.
- Managed and tracked package transfers, such as bills of lading, delivery receipts, packing lists, and load tags.
- Oversaw every phase of the supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
RETENTION COORDINATOR
YOUTH JUSTICE NETWORK
New York, NY
01.2020 - 06.2021
- Implemented employee incentive programs to promote positive work culture and increase job retention.
- Connected over 1,500 young adults to professional and educational opportunities.
- Planned and launched large-scale events that boosted client participation by 50%.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports, with status updates, and improvement recommendations.
CAREER SPECIALIST
YOUTH JUSTICE NETWORK
New York, NY
05.2018 - 12.2019
- Collaborated with facilitating Job Readiness workshops for over 1,500 participants in 2019 and assisted with placing 1,400 workshop graduates in gainful employment
- Connected with businesses and recruiters to build relationships and increase opportunities for program participants
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history
EMPLOYMENT SPECIALIST
BEDSTUY RESTORATION
Brooklyn, NY
05.2016 - 05.2018
- Matched clients to open positions based on skills and work requirements.
- Coached portfolio of 150-200 clients to provide coaching and feedback to improve successful employment placement outcomes.
- Generated a specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
CASE MANAGER II
MAXIMUS
New York, NY
06.2014 - 04.2016
- Managed a caseload of 35-50 clients in the welfare system to provide comprehensive, community-based care.
- Conducted community workshops to promote different programs and educate the public on available services.
- Coordinated individual referrals to obtain community services, advocated for client needs, and resolved roadblocks.
E-Commerce/Front Office Coordinator
SIGNATURE STAFFING
New York, NY
08.2011 - 06.2014
- Monitored competition, and collected customer reviews and feedback to identify potential areas of improvement and business growth.
- Collaborated with software developers and analytics teams, completed detailed daily reports, and implemented new digital marketing campaigns to increase brand awareness.
- Awarded Employee of the Month for significantly increasing team performance by 45% within one year.
- Constructed leave pay schedules, processed payroll garnishments, and worked closely with the Human Resources team to pay out bonuses, severances, service awards, and special payments.
Education
Google Project Management Certificate -
Coursera
Online09-2022
Some College (No Degree) - Psychology
Monroe Community College
Rochester, NYSkills
- Cross-functional collaboration
- Project Planning and Scheduling
- Team Leadership and Collaboration
- Client Relationship Building
- Quality Control and Assurance
- Agile/Scrum methodologies
- Business performance analysis
- Mondaycom
- Tableau
- Oracle
- CPMS
- Microsoft Office Suite
Languages
Spanish
Native/ Bilingual
Timeline
Project Coordinator
CON EDISON
06.2023 - Current
OPERATIONS MANAGER
NEVELS LOGISTICS CORP
02.2022 - 03.2023
LOGISTICS SPECIALIST
NEVELS LOGISTICS CORP
02.2021 - 02.2022
RETENTION COORDINATOR
YOUTH JUSTICE NETWORK
01.2020 - 06.2021
CAREER SPECIALIST
YOUTH JUSTICE NETWORK
05.2018 - 12.2019
EMPLOYMENT SPECIALIST
BEDSTUY RESTORATION
05.2016 - 05.2018
CASE MANAGER II
MAXIMUS
06.2014 - 04.2016
E-Commerce/Front Office Coordinator
SIGNATURE STAFFING
08.2011 - 06.2014
Google Project Management Certificate -
Coursera
Some College (No Degree) - Psychology
Monroe Community College