Mariam Neri
Whittier,CA
Summary
Looking for a new opportunity that can use my vast knowledge in time management and organization. A people person and self-starter, I’m searching for that perfect fit with a team who needs someone that has great communication and people skills. I hope to find an employer that will allow me to demonstrate my ability in the areas of being a good look to company.
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
18
18
years of professional experience
Work History
Production & Processing Manager
Encore Mortgage
07.2019 - 08.2023
- Manage pipeline of residential mortgage loans
- Act as trainer from time to time by allowing new or less experienced loan processors to work on their pipeline alongside
- Check submitted documentation for accuracy and potential problems
- Ensure timely processing of all assigned loans
- Communicate with appropriate parties, including third party services, mortgage loan officers and borrowers, to satisfy underwriting conditions
- Thorough review and evaluation of all documentation related to loan file and ensure compliance with Bank policy
- Act as a liaison between MLOs, underwriter, closing agents and other related parties
- Provides and maintains exceptional customer service to internal and external customers.
- Resolved issues quickly to maintain productivity goals
- Organized work to meet demanding production goals
- Followed safety procedures and guidelines to maintain safe working environments
- Inspected and adjusted work performed to meet expectations
- Participated in regular meetings with team members to discuss production updates
Office Production Manager
New American Funding
12.2016 - 07.2019
- Process a wide range of mortgage loans
- Maintain a healthy pipeline of mortgage loans
- Maintain open lines of communication with all parties to obtain loan status information
- Analyze and record all incoming documents for compliance and loan eligibility
- Verify and validate supporting income, assets and liabilities
- Review and verify credit reports
- Maintain open communication with customers, real estate brokers and loan officers to ensure proper and timely processing and submission of mortgage applications
- Input and/or update mortgage applications
- Send and follow-up on verifications to employers, banks, creditors, etc.
Loan Officer Assistant
Pacific Union Financial
08.2014 - 12.2016
- Assist the assigned MLO with all tasks related to loan production, to include loan application and origination, pricing, coordination with operations teams and follow up with customers
- Provides necessary support to that loan officer to increase production levels
- Organize filing system, answers phones, photocopies document and prepares correspondence and documents
- Prepare marketing materials and may coordinate meetings, conferences and presentations
- Responsible for the preparation of specialized reports or documents
- Handle correspondence for MLO's and provide backup service to customers in their absence
- Assist MLO with reports, analysis and statistics to help maximize selling opportunities and funded loans
- Provide administrative and sales support to MLO with all 3rd party referral sources, borrower
- Prospects and their processor for all loans in the pipeline
- Maintaining and corresponding with the MLO's database ensuring accurate information is maintained
- Prepare the file and obtaining the necessary documentation to stack a complete file and send to processing
- Order 4506T Transcripts and writing verifications of employment
- Confirm escrow and title have been order
- Get all conditions once the transaction has been approved in the faster manner to close transaction smoothly.
Professional Makeup Artist and Hair Stylist
10.2007 - 09.2016
- Exceptional knowledge of advanced makeup artistry and cosmetic industry
- Researched and studied the industry regularly to stay up to date regarding new makeup techniques and beauty products
- Profound ability to address customer concerns, demonstrating empathy while consistently moving the costumer towards commitment
- Uncommon ability to organize and control job responsibility, particularly the accuracy and productivity related to work flow
- In- depth ability to multitask and manage multiple projects in fast paced environment
- Details oriented with excellent problem solving and follow up skills
- Strong interpersonal skills, remarkable ability to achieve results through team leadership
- Motivated and personable and talent for quickly mastering in any subject.
Office Manager and Treatment Coordinator
Dental Arts Dentistry
02.2006 - 05.2013
- Input data for new patients
- Collect payment and manger all patients accounts
- Billing, insurances, cash patient and finance treatments
- Input invoices and check them off of chart of accounts
- Front desk and answer phones
- Account payable, account receivable, payroll
- Check Insurance eligibility and coordinate treatments for patients.
Education
ELAC | Bachelor of Finance and Business Administration -
Agency
Master - Artist and Hair Stylist
Skills
- Computer Savvy
- Creative
- Personable
- Customer Service
- Microsoft Office
- Mac / Keynote
- Excel
- Outlook
- PowerPoint
- Clerical Support
- Build Customer Relationships
- Operational Improvements
- Processing Knowledge
- Workflow Coordination
- Customer Transactions
- Business Operations
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Production & Processing Manager
Encore Mortgage
07.2019 - 08.2023
Office Production Manager
New American Funding
12.2016 - 07.2019
Loan Officer Assistant
Pacific Union Financial
08.2014 - 12.2016
Professional Makeup Artist and Hair Stylist
10.2007 - 09.2016
Office Manager and Treatment Coordinator
Dental Arts Dentistry
02.2006 - 05.2013
ELAC | Bachelor of Finance and Business Administration -
Agency
Master - Artist and Hair Stylist
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