Marian Dudley
Goleta,CA
Summary
Third-year Communications student with experience in hospitality, retail, and food service. Personable, approachable, and passionate about creating positive customer experiences by building genuine connections with customers through excellent service, teamwork, and attention to detail. Thrives in fast-paced environments and is known for adaptability, strong communication, and a positive attitude.
Overview
3
3
years of professional experience
Work History
Customer Service & Social Media Associate
Mission Surf Shop
San Diego, California
04.2025 - 09.2025
- Delivered exceptional customer service by assisting guests with purchases, rentals, and product recommendations.
- Managed the shop's Instagram and TikTok accounts by creating engaging content and supporting the brand's online presence.
- Processed cash and card transactions accurately using POS systems.
- Maintained an organized, visually appealing sales floor while supporting daily store operations.
- Built positive relationships with customers to create a welcoming shopping experience.
Team Member
CAVA
San Diego, California
10.2023 - 08.2024
- Provided friendly, efficient service in a fast-paced, high-volume restaurant environment.
- Prepared fresh, made-to-order meals while maintaining food safety and quality standards.
- Maintained a clean, organized workspace while contributing to an exceptional guest experience.
- Worked across multiple stations, including food preparation, customer service, cashiering, and dining room support.
- Operated POS systems and processed customer transactions accurately.
Cashier
The Habit Burger Grill
San Diego, California
04.2022 - 10.2023
- Delivered friendly, efficient customer service in a fast-paced, high-volume restaurant environment.
- Processed cash and card transactions accurately using POS systems.
- Assisted guests with orders, answered menu questions, and resolved concerns, enhancing overall dining experience.
- Collaborated with team members to ensure quick, accurate service during busy shifts, supporting operational efficiency.
- Maintained cleanliness and organization of front counter, dining area, and workstations, contributing to a welcoming environment.
Education
Some College (No Degree) - Communications
Santa Barbara City College
Santa Barbara, CA07-2026
Skills
- Customer Service
- POS Systems
- Cash Handling
- Social Media Management
- Content Creation
- Retail Sales
- Food safety standards
- Hospitality & Guest Relations
- Inventory and Stocking
- Merchandising
- Team Collaboration
- Multitasking
- Time Management
- Problem Solving
- Conflict Resolution
- Communication
Affiliations
- Volunteer, ASAP Cats, Goleta, CA
Timeline
Customer Service & Social Media Associate
Mission Surf Shop
04.2025 - 09.2025
Team Member
CAVA
10.2023 - 08.2024
Cashier
The Habit Burger Grill
04.2022 - 10.2023
Some College (No Degree) - Communications
Santa Barbara City College