Summary
Overview
Work History
Education
Skills
Timeline
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Marian Elsayed

Hampstead,MD

Summary

Dynamic Pharmacy Specialist with extensive experience at Rite Aid, excelling in prescription verification and patient education. Proven ability to resolve insurance issues and administer vaccinations while maintaining HIPAA compliance. Recognized for exceptional customer service and training staff, fostering a collaborative environment that enhances patient care and safety.

Overview

5
5
years of professional experience

Work History

Pharmacy Specialist

Rite Aid
08.2020 - 07.2025
  • Delivered high-quality patient care by accurately processing prescriptions, handling confidential medical and insurance information, and ensuring medication safety and compliance.
  • Trained and mentored new team members, providing ongoing support and guidance to maintain pharmacy standards.
  • Managed pharmacy schedules to ensure adequate coverage and efficient daily operations.
  • Worked directly with insurance providers to verify patient coverage, resolve claim issues, and facilitate medication approvals.
  • Maintained strict confidentiality with patient records, prescriptions, and insurance data in compliance with HIPAA regulations.
  • Communicated effectively with patients to explain medication instructions, answer questions, and ensure a positive pharmacy experience.
  • Fluent in Arabic and English, allowing for effective communication with a diverse patient population and improving service for Arabic-speaking patients.

Administer vaccinations to patients while ensuring proper documentation and compliance with regulations.

2. Resolve insurance issues by contacting providers to secure overrides and approvals for patient medications.

3. Communicate with doctors to correct prescription errors and ensure patients receive the correct medication.

4. Train and support pharmacy staff, sharing knowledge and assisting peers as the senior technician and specialist.

5. Provide exceptional customer service, managing difficult patients with professionalism and ensuring their medication needs are met

6. Earn trust from pharmacists by demonstrating reliability, accuracy, and dedication to maintaining high pharmacy standards.

Education

High School -

Manchester Valley
Manchester, MD
05.2018

Skills

  • Prescription verification
  • Pharmacy ethics
  • Medication reconciliation
  • Immunization administration
  • Medication dispensing
  • Pharmacy software proficiency
  • Pharmaceutical calculations
  • Drug interactions
  • Patient privacy protection
  • Therapeutic drug monitoring
  • Pharmacokinetics analysis
  • Pharmaceutical care planning
  • Compounding techniques
  • Healthcare collaboration
  • Pharmacy law
  • Safety awareness
  • Dispensing medications
  • Prescription filling
  • Patient education
  • Pharmacy inventory and recordkeeping
  • Drug safety
  • Educating patients
  • Confidentiality and HIPAA
  • Documentation skills
  • Sales skills
  • Maintaining records
  • Safety
  • Resolving complaints
  • Documentation
  • Interpreting and processing medication orders
  • Staff training
  • Vaccination administration
  • Risk management
  • OTC recommendations
  • Overseeing technicians
  • Loss prevention
  • Insurance coordination

Timeline

Pharmacy Specialist

Rite Aid
08.2020 - 07.2025

High School -

Manchester Valley
Marian Elsayed