Dynamic Pharmacy Specialist with extensive experience at Rite Aid, excelling in prescription verification and patient education. Proven ability to resolve insurance issues and administer vaccinations while maintaining HIPAA compliance. Recognized for exceptional customer service and training staff, fostering a collaborative environment that enhances patient care and safety.
Administer vaccinations to patients while ensuring proper documentation and compliance with regulations.
2. Resolve insurance issues by contacting providers to secure overrides and approvals for patient medications.
3. Communicate with doctors to correct prescription errors and ensure patients receive the correct medication.
4. Train and support pharmacy staff, sharing knowledge and assisting peers as the senior technician and specialist.
5. Provide exceptional customer service, managing difficult patients with professionalism and ensuring their medication needs are met
6. Earn trust from pharmacists by demonstrating reliability, accuracy, and dedication to maintaining high pharmacy standards.