Open To Work
MARIAN MARTIN
A.B.M. Industries, GCA Services Group of Colorado
Colorado Springs,CO
Work Preference
Job Search Status:
Open to work
Desired Job Title
RemotelyData Entry ClerkOffice WorkerCustomer Service RepresentativeJanitorial Worker
Work Type
Full TimePart TimeContract WorkGig Work
Location Preference
On-SiteRemote
Location:
Colorado Springs, CO
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Important To Me
Career advancementHealthcare benefitsFlexible work hoursWork from home option
21
Years of experience
Detail-oriented Administrative and Customer Service professional skilled in optimizing office operations and managing high-volume customer interactions. Experienced in financial tasks such as payroll, billing, and collections, with a strong background in administrative support and accounts receivable. Delivers accurate results and exceptional service in fast-paced environments.
Work History
Outbound Phone Representative
1 Year- Engaged current and prospective customers, fostering positive interactions
- Managed incoming and outgoing calls to provide customer support, prepared mail, and processed donations
- Updated customer records and corrected data errors
- Executed various administrative tasks to support office operations as assigned
Payroll Clerk
1 Year- Processed new hires, status changes, compensation updates, and terminations to ensure accurate payroll records
- Audited time clock data and prepared daily reports to ensure compliance and accuracy in payroll processing
- Audited time clock data and prepared daily reports
- Maintained employee files and assisted payroll administrator in managing documentation and payroll processes
- Utilized 10-key proficiency to ensure swift data entry for payroll
Janitorial Worker
2 Years 4 Months- Cleaned restrooms, break areas, and common spaces to maintain sanitary facility conditions.
- Swept, mopped, and vacuumed floors using standard custodial equipment and cleaning chemicals.
- Emptied trash and recycling containers while following proper waste disposal procedures.
- Replenished supplies in restrooms and work areas to support daily operations.
- Sanitized high-touch surfaces to reduce contamination and support workplace safety.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
Shipping and Receiving Clerk
6 Months- Unloaded incoming shipments and verified merchandise against packing slips for accuracy.
- Inspected packages for damage and reported discrepancies to maintain inventory integrity.
- Scanned barcodes and updated inventory records using warehouse tracking systems.
- Sorted, labeled, and staged merchandise for efficient stocking and distribution.
Customer Service Representative
5 Years 11 Months- Supported daily office operations by managing phones, printers, faxes, and filing to ensure seamless workflow
- Manage multiple tasks with strong organization and follow-through
- Organized and prioritized multiple tasks to ensure timely completion. with strong organization and follow-through
- Support daily office operations including phones, printers, faxes, and filing
- Complete additional administrative duties as assigned
- Prepared correspondence, reports, and internal documents with strong attention to detail.
Janitor
3 Years 6 Months- Inspected work areas and corrected hazards to support daily building safety.
- Cleaned floors, restrooms, and common areas to maintain safe, sanitary facility conditions.
- Removed trash, recyclables, and debris while maintaining orderly workspaces.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
Bartender Cocktail Waitress
13 Years- Prepared cocktails and served beer, wine, and mixed drinks
- Delivered consistent customer service in fast-paced environments
- Maintained clean, organized bar areas to enhance customer experience and created attractive product displays
- Restocked bar supplies to ensure availability for service and prepared garnishes
- Delivered exceptional customer service in fast-paced environments, ensuring guest satisfaction and repeat business
Customer Service Collections Representative
1 Year- Evaluated customer financial situations to identify tailored payment solutions
- Ensured compliance with FDCPA and internal security policies to protect customer information
- Maintained compliance with performance expectations and participated in coaching sessions
- Met performance standards and participated in coaching sessions
- Completed administrative follow-up and cross-sell tasks to enhance customer engagement
Accounts Receivable and Billing Clerk
4 Years- Managed billing, collections, and account monitoring to ensure timely payment and account accuracy
- Resolved customer inquiries, discrepancies, refunds, and adjustments to enhance customer satisfaction and maintain account integrity
- Reconciled accounts and researched billing errors
- Conducted outbound calls regarding credit card issues to address concerns and facilitate prompt resolution
- Provided training sessions to coworkers on billing processes and handled Canadian payment processing
- Trained coworkers and handled Canadian payment processing
Education
High School Diploma
Teller Training - Banking And Finance
Skills
Safety Procedures
Office administration
Client relations
Payroll processing
Accounts receivable
Cash Handling & Deposits
Time management
Problem solving
Multi-Line Phone Systems
Regulatory compliance
Cleaning and sanitizing
Timeline
Janitorial Worker
A.B.M. Industries, GCA Services Group of Colorado
08.2019 - 12.2021Read More
Shipping and Receiving Clerk
Burlington Coat Factory Warehouse
01.2019 - 07.2019Read More
Janitor
All Around Building Services
03.2015 - 09.2018Read More
Customer Service Representative
Manpower
11.2012 - 10.2018Read More
Customer Service Collections Representative
First Source
01.2010 - 01.2011Read More
Outbound Phone Representative
American Friends of the Blind
01.2007 - 01.2008Read More
Payroll Clerk
Wendy’s
01.2007 - 01.2008Read More
Accounts Receivable and Billing Clerk
Current Inc.
01.2002 - 01.2006Read More
Bartender Cocktail Waitress
Multiple Venues
01.2001 - 01.2014Read More
Harrison High School
High School Diploma
Read More
Pikes Peak Community College
Teller Training from Banking And Finance
Read More