Marian Millan
Urbana,IL
Summary
Dedicated worker who is passionate about delivering the best experience for the customer. Can communicate with customers to ensure that their needs are met and adapt to conditions that are constantly evolving. When working in a team, I can step up and demonstrate leadership when the team needs someone to manage a disarranged setting. I work very well with children and have experience with children from toddler to elementary school age. I am a dependable worker who shows up to work prepared and determined to demonstrate excellence and dedication to any job.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks, Barista
Chicago, IL
06.2024 - Current
- Greet customers and take orders for various handcrafted beverages, food items, and other Starbucks products.
- Make specialty drinks such as lattes, cappuccinos, shaken espressos, cold brews, frappucinnos, and americanos.
- Operate cash registers to process customer payments.
- Maintain a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stock shelves with necessary ingredients needed to be prepared for rush hour.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Created complex, hand-crafted beverages based upon customer preferences.
Skate Host
Rink Management Services Corporation
Chicago, US
11.2022 - 01.2023
- Operated register through the Square system and correctly sold tickets for ice skating and other activities
- Sanitized & upkept skates to safe standards
- Managed the ice skating floor making sure that every ice skater is following protocol ensuring everyone's safety
- Operated the door to the ice skating rink, making sure everyone had the correct wristband to ice skate
- Helped ice skaters better their skills by demonstrating how to skate and aiding in making sure they are keeping the flow of the ice skating rink going
- Assisted customers with questions about ice skating or the locations of services or activities they were interested in
- Ensured that ice skates were in order and safe for customer use
Daycare Volunteer
A-Karrusel Child Care
Chicago, US
06.2019 - 08.2019
- Instructed children in health and personal habits such as eating, resting, and toilet usage
- Identified signs of emotional or developmental problems in children and bring them to parents' or guardians' attention
- Disciplined children and recommended or initiated other measures to control behavior such as caring for their clothing and picking up toys and books
- Maintained a safe play environment
- Communicated with children's parents or guardians about daily activities, behaviors, and related news
- Read to children and assisted them with simple painting, handcrafting, and educational skills
- Observed and monitored children's play activities
- Regulated children's rest periods
Education
Associate of Arts - Philosophy
University of Illinois At Urbana-Champaign
Champaign, IL06-2028
Skills
- Adaptability
- Square
- Child Care
- Spanish
- Communication
- French
- English
- Coffee expertise
- Up-selling
- Menu Memorization
- Speedy and efficient
Languages
- Spanish
- French
- English
Timeline
Barista
Starbucks, Barista
06.2024 - Current
Skate Host
Rink Management Services Corporation
11.2022 - 01.2023
Daycare Volunteer
A-Karrusel Child Care
06.2019 - 08.2019
Associate of Arts - Philosophy
University of Illinois At Urbana-Champaign