Marian Sarong
Huntersville,NC
Summary
Diligent and skilled in delivering outstanding customer service. Committed to teamwork, ensuring seamless operations and promptly addressing customer needs. Adaptable and dependable, thriving in fast-paced settings. Proficient in sociability, machine maintenance, inventory management, and cash handling.
Overview
5
5
years of professional experience
Work History
Server
Kairu Sushi Noodle and Bar
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Food Line Worker
Farmer's Basket
08.2023 - 11.2023
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Barista/Cashier
Cuckoo’s Cafe
01.2023 - 05.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Host
Olive Garden
10.2022 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Host/Server
Hibachi Buffet
01.2020
- Delivered outstanding customer service by actively listening to guests’ needs and quickly resolving any concerns or issues.
- Assisted servers, food runners, and bussers in maintaining a clean and welcoming dining area for every guest.
- Played a key role in the team’s success by fostering effective communication and collaborating with coworkers and management.
Education
Associate - Nursing Degree
University of Memphis Lambuth
Jackson, TN08.2022
High School -
Liberty Technology Magnet HS
Jackson, TN05.2021
Skills
- Exceptional Communication
- Collaboration
- Conflict Resolution
- Emotional Intelligence
- Customer-Centric Mindset
Soft Skills
- Point of Sale (POS) Systems
- Inventory management
- Product Knowledge
- Technical Skills
- Data Entry & Record Keeping
Hard Skills
Languages
Bisaya
English
Tagalog
Awards
- Student Of The Month
3 Months Consecutively
Demonstrated perfect attendance and exceptional performance
- Salutatorian
Graduated with High Honors and placed 2nd amongst 294 peers
Projects
- Red Cross,
Volunteered with the gaining experience in providing emergency medical assistance during accidents and incidents.
- Community Service
Contributed to familial efforts cleaning residential areas
Timeline
Server
Kairu Sushi Noodle and Bar
07.2024 - Current
Food Line Worker
Farmer's Basket
08.2023 - 11.2023
Barista/Cashier
Cuckoo’s Cafe
01.2023 - 05.2023
Host
Olive Garden
10.2022 - 11.2022
Host/Server
Hibachi Buffet
01.2020
High School -
Liberty Technology Magnet HS
Associate - Nursing Degree
University of Memphis Lambuth
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