I'm a dedicated team member with proven customer service skills, i'm bilinguial, ensuring satisfaction through effective problem-solving and attention to detail. Known for flexibility and strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Team Member
Little Caesars Pizza
Dade City, FL
01.2021 - Current
Assisted in food preparation, ensuring adherence to safety and quality standards.
Maintained cleanliness of workstations, adhering to health regulations consistently.
Collaborated with team members to optimize workflow during peak hours.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Waitress Trainee
Cracker Barrell Old Country Store
Brooksville, FL
02.2023 - 01.2024
Provided exceptional customer service in high-volume dining environment.
Assisted with menu knowledge to enhance guest experience and satisfaction.
Managed multi-tasking demands during peak service hours efficiently.
Collaborated with kitchen staff to ensure timely and accurate food delivery.
Maintained cleanliness and organization of dining area to meet health standards.
Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
Education
No Degree - Prerequisites
Hillsborough Community College
Tampa, FL
High School Diploma -
Pasco Highschool
Dade City, FL
06-2023
Associate of Science - Diagnostic Medical Sonography
Southern Technical College
Tampa, FL
01-2027
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Attention to detail
Collaboration and teamwork
Flexible schedule
Goal setting and achievement
Relationship building
Team building
FLUENT IN SPANISH
Following instructions
Health care support specialist
After completing prerequisite classes at hillsborough community college, i received a high honors college credit certificate- health care support specialist.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Waitress Trainee
Cracker Barrell Old Country Store
02.2023 - 01.2024
Team Member
Little Caesars Pizza
01.2021 - Current
No Degree - Prerequisites
Hillsborough Community College
High School Diploma -
Pasco Highschool
Associate of Science - Diagnostic Medical Sonography